Gowtham Kumbha
Melbourne,Australia
Summary
Results-driven IT Business Development professional with over 2 years of experience in cloud sales, IT solutions, and client relationship management. Skilled at identifying business opportunities, managing corporate tie-ups, and executing strategic sales initiatives to drive growth. Proficient in cloud technologies (AWS, Azure, GCP) and equipped with a solid foundation in IT infrastructure, customer relationship management, and competitive market analysis. Known for proactive engagement, strong negotiation skills, and achieving revenue targets aligned with business goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Information Technology Cloud Support Engineer
Sensys Gatso Group
10.2022 - Current
- Generated qualified leads through market analysis, targeting high-potential corporate clients and securing 20% more closed deals than projected
- Led deal creation and closure efforts, achieving revenue targets by aligning solutions with client objectives and engaging in multi-tiered negotiations with key decision-makers
- Conducted competitor analysis to identify market trends and opportunities, positioning the company competitively and improving market share by 10%
- Enhanced client retention by developing tailored support and follow-up strategies, improving satisfaction and increasing client renewals by 30%
- Developed PowerPoint presentations and product proposals, showcasing key offerings to both new and existing clients, increasing engagement by 25%
Information Technology Support Engineer
Calvary Health Care
06.2022 - 09.2022
- Managed corporate tie-ups and collaborated with cross-functional teams to implement defined marketing strategies, driving a 15% increase in new client acquisition
- Conducted client potential evaluations to determine alignment with company goals, resulting in a 20% improvement in targeted outreach and lead conversion
- Assisted in promotional activities through direct mail, social media, and web campaigns, contributing to higher brand visibility and client engagement
- Led CRM and database management, ensuring data accuracy and improving the effectiveness of client communications
Systems Engineer
CSL
10.2020 - 05.2022
- Enhanced client relationships by conducting needs analysis and providing solutions to align with evolving client requirements, strengthening rapport and client loyalty
- Researched the needs of potential and existing clients, enabling a better understanding of purchasing decisions and improving negotiation effectiveness
- Developed strategies for supplementary distribution business by collecting competitor information, aiding in proactive adjustments to sales strategies
Education
Professional Year Program -
Monash University
01.2020
Master of Information Technology -
Charles Sturt University
01.2019
Skills
- Sales & Business Development
- Deal creation
- Corporate tie-ups
- Lead generation
- Client retention
- CRM
- Market & Competitive Analysis
- Market research
- Competitor intelligence
- Demand forecasting
- Client Relationship Management
- Client engagement
- Needs analysis
- Account growth
- Post-sales support
- Cloud & IT Solutions
- AWS
- Azure
- GCP
- EC2
- S3
- RDS
- Azure VMs
- Proposal & Presentation Development
- Proposal writing
- PowerPoint presentations
- Social media strategy
Accomplishments
- Successfully led deal negotiations resulting in a 30% increase in closed sales and improved client satisfaction ratings.
- Reduced market analysis time by 40% through streamlined research methods, improving lead generation effectiveness.
- Improved client retention rates by 20% by implementing a robust CRM strategy, leading to increased recurring revenue and long-term partnerships.
- Enhanced presentation and proposal development capabilities, resulting in more persuasive client pitches and a 15% improvement in client engagement.
Certification
- Cisco Certified Network Associate (CCNA)
- Certified ScrumMaster (CSM)
Languages
English
Native or Bilingual
Interests
- App Development
- Coding and Programming
- Graphic Design
Timeline
Information Technology Cloud Support Engineer
Sensys Gatso Group
10.2022 - Current
Information Technology Support Engineer
Calvary Health Care
06.2022 - 09.2022
Systems Engineer
CSL
10.2020 - 05.2022
Master of Information Technology -
Charles Sturt University
- Cisco Certified Network Associate (CCNA)
- Certified ScrumMaster (CSM)
Professional Year Program -
Monash University
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