Summary

Overview

Work History

Education

Skills

Languages

Timeline

Gowthami Voora

Wentworthville

Summary

Dynamic manager and analytical problem-solver with a proven track record in team building, leadership, and motivation. Expertise in fostering strong customer relationships and leveraging interpersonal skills to drive collaboration and success. Committed to utilizing independent decision-making abilities and sound judgment to contribute positively to organizational goals. Passionate about enhancing employee engagement through effective training, monitoring, and morale-boosting initiatives that elevate overall performance.

Overview

years of professional experience

Work History

Shift Manager

Oporto

08.2024 - Current

Overseeing daily operations to ensure brand value is maintained.
Ensuring customer satisfaction.
Resolved customer complaints promptly, fostering a positive dining experience.
Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Improve profitability per shift.
Working with team to reduce/minimise daily waste.
Oversee inventory levels.
Maintain safety regulations throughout the shift.
Trained and mentored staff on customer service standards and food preparation techniques.
Implemented operational improvements that enhanced efficiency in service delivery.
Improved overall team performance by effectively delegating tasks and providing clear instructions.

Warehouse Associate

Amazon DNS2 Fulfilment Centre

01.2023 - Current

Worked in a high-volume, fast-paced environment to meet tight dispatch and delivery deadlines
Demonstrated consistent punctuality, reliability, and adherence to rotating shifts including nights and weekends
Maintained a strong focus on safety procedures, cleanliness, and operational efficiency
Collaborated with a diverse team to ensure smooth order processing and resolution of on-floor issues
Used handheld devices and digital systems for inventory tracking and reporting
Organized stock in designated locations to optimize retrieval processes.
Assisted in training new team members on warehouse procedures.
Maintained cleanliness and orderliness of work areas to ensure safety compliance.
Collaborated with team members to meet daily productivity goals.
Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.

Assistant Doctor

Sri Gopi Homoeopathic Clinic

01.2021 - 01.2023

Supported outpatient care and patient education with a focus on hygiene and safety
Communicated with diverse populations to provide guidance on sanitation and public health practices
Gained experience working in busy, high-pressure settings while maintaining care quality.

Education

Master of Public Health -

Macquarie University

Sydney, NSW

08-2025

Bachelor of Science - Homeopathic Medicine

RAJIV GANDHI UNIVERSITY OF HEALTH SCIENCES

INDIA

11-2021