Grace Abdou
Greystanes,NSW
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during my tenure at Stateside Sports. Skilled in color application techniques and exceptional customer service, I excel in fast-paced environments, ensuring precision and efficiency. My adaptability and strong communication abilities have consistently improved team performance and client relations.
Overview
2
2
years of professional experience
Work History
Apprentice Hairdresser
Wild Hair Sydney, Hair De’ Art Greystanes
10.2023 - Current
- Gained hands-on experience in hair colouring, blow-drying, and styling
- Assisted senior stylists with various hairdressing tasks and client consultations
- Maintained a clean and organized work environment
- Developed strong customer service skills, ensuring clients felt welcome and satisfied with their services
Hospitality Staff
La Mono Charcoal Chickens
Merrylands, Sydney
07.2023 - 09.2023
- Delivered high-quality customer service in a fast-paced environment
- Assisted with food preparation and ensured cleanliness of the dining area
- Handled customer orders and resolved any issues promptly and professionally
- Collaborated with team members to ensure efficient service and customer satisfaction
Customer Service Representative
Stateside Sports
Merrylands, Sydney
12.2022 - 07.2023
- Provided exceptional customer service, assisting customers with product inquiries and purchases
- Managed inventory and restocked shelves to ensure product availability
- Handled cash transactions and maintained accurate sales records
- Developed strong customer relationships, resulting in repeat business and positive feedback
Education
Certificate III - Hairdressing
Granville TAFE
Sydney, NSW03.2025
Certificate III - Beauty and Makeup
Granville TAFE
Granville, State03.2025
Cerdon College
Merrylands, NSW12-2022
Skills
- Color Application Techniques
- Blow-drying and washing Hair
- Customer Service and Sales
- Hospitality and Food Service
- Strong Communication and Interpersonal Skills
- Ability to Work in Fast-Paced Environments
- Team Collaboration and Problem-Solving
- Time Management and Organizational Skills
- Inventory Management
- Cash Handling and Transaction Processing
- Client Consultation and Needs Assessment
- Adaptability and Quick Learning
- Attention to Detail and Precision
- Conflict Resolution and Issue Management
- Appointment scheduling
- Punctuality
- Salon maintenance
- Continuing education
- Blowout techniques
References
Available upon request.
Languages
Arabic
Professional
References
References available upon request.
Timeline
Apprentice Hairdresser
Wild Hair Sydney, Hair De’ Art Greystanes
10.2023 - Current
Hospitality Staff
La Mono Charcoal Chickens
07.2023 - 09.2023
Customer Service Representative
Stateside Sports
12.2022 - 07.2023
Certificate III - Hairdressing
Granville TAFE
Certificate III - Beauty and Makeup
Granville TAFE
Cerdon College
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