Grace Adolphus

• Upheld high standards of productivity and quality in operations.
• Developed positive customer relationships through friendly greeting and excellent service.
• Addressed customer needs, responding to specific requests.
• Determined work assignments and assembly procedures to maximize efficiency and productivity.
• Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.

Christmas casual position whilst studying

• Assisted in opening and closing procedures including counting money drawer contents at end of shift.
• Resolved customer complaints in a timely manner while adhering to company policies.
• Created a positive shopping experience for each customer through effective communication skills.
• Managed multiple tasks simultaneously while meeting tight deadlines.

• Processed returns and exchanges according to company policies while maintaining positive customer relations.
• Built customer loyalty by engaging with and identifying product needs of customers.