Summary
Overview
Work History
Skills
Education
Timeline
CustomerServiceRepresentative
Grace Barba

Grace Barba

Sydney,New South Wales

Summary

Dedicated professional with a proven track record at H&M Warehouse, giving technical support to team members and capable in multitasking. Demonstrated ability to enhance team productivity through effective problem-solving and adaptability. Skilled in Microsoft Office and fostering teamwork, I consistently work far and beyond to achieve goals with keen attention to detail and interpersonal skills.

Overview

18
18
years of professional experience
19
19
years of post-secondary education

Work History

Advanced User

H&M Warehouse
12.2023 - Current
  • Utilizes SAP Inventory Management for real time stock tracking, manages discrepancy, and ensures inventory adjustments are accurate.
  • Simulate, release, merge and assign Picking orders to hit the target by 99% and optimized picking strategies.
  • Prepare reports and submit them in a timely basis.
  • Provide guidance and training to less experienced users, helping them understand and navigate advanced functionalities.
  • Coordinate with System Specialist to implement updates, patches, and enhancements to the system.
  • Increased overall productivity with regular system audits and updates.
  • Supported project managers with resource allocation decisions based on priority tasks and overall company goals.

Picker

H&M Warehouse
11.2022 - 12.2023
  • Worked fast to meet assigned daily picking quotas.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
  • Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.

Allocator/Retag (Casual)

H&M Warehouse
07.2022 - 11.2022
  • Responsible for varied daily tasks such as allocating orders, pick and pack orders ensuring that the allocation list was done in a timely manner considering garment care and good Key Performance Indicator (KPI).
  • Verified products appeared at correct locations in proper quantities.
  • Packed, secured and labeled materials to prepare items for shipment.
  • Re-tag the garment for sale or change price.

Teacher

Department Of Education
08.2007 - 06.2022
  • Develops, plans and implements curriculum, lesson plans, and educational programs for Year 6 audiences within areas of expertise.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.

Skills

  • Technical support to team members
  • Multitasking
  • Teamwork and collaboration
  • Microsoft windows and office
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Reliability
  • Adaptability and flexibility
  • Interpersonal skills

Education

Master of Arts - School Administration And Supervision

Laguna College of Business And Arts
Philippines
05.2006 - 10.2025

Timeline

Advanced User

H&M Warehouse
12.2023 - Current

Picker

H&M Warehouse
11.2022 - 12.2023

Allocator/Retag (Casual)

H&M Warehouse
07.2022 - 11.2022

Teacher

Department Of Education
08.2007 - 06.2022

Master of Arts - School Administration And Supervision

Laguna College of Business And Arts
05.2006 - 10.2025
Grace Barba