Overview
Work History
Skills
Certification
Timeline
Generic

Grace Beeson-Canty

Ballarat,VIC

Overview

7
7
years of professional experience
1
1
Certification

Work History

Dental Assistant

Smile Creative
Ballarat, Vic
10.2024 - Current
  • Supported Chairside in dental procedures by preparing necessary materials, instruments, and equipment, and managing suction.
  • Sanitized and prepared treatment rooms, ensuring adherence to all sanitation procedures to prevent cross-contamination.
  • Assisted patients by greeting and accompanying them to the treatment room, providing a comfortable environment.
  • Recorded all patient details and treatment notes during appointments.
  • Facilitated clear communication between the dentist and patients, promoting a calm environment.

Telemarketer

Glenn Twiddle
02.2024 - 10.2025
  • Recorded accurate notes about each conversation into company database for future reference.
  • Created reports detailing telemarketing activities and results.
  • Identified potential customers through cold calling and database research.
  • Greeted customers in a friendly, professional manner on the phone.
  • Handled inbound telephone calls from interested customers.
  • Maintained and recorded customer information in database.
  • Managed a high volume of calls daily while maintaining professionalism and efficiency.

Barista/Closing Manager

Beechworth Bakery
10.2019 - 06.2020
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Maintained a clean and well-stocked work area throughout shifts.
  • Resolved customer complaints in a polite and professional manner.
  • Supervised and trained new baristas on all aspects of the job, including beverage preparation techniques, customer service protocols, cash handling procedures, and safety regulations.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

Waitress/Bartender

The Groove Train
06.2018 - 10.2019
  • Answered phone calls for reservations or takeout orders in a professional manner.
  • Developed positive relationships with regular customers through friendly conversation.
  • Performed cashier duties such as taking payments, counting change, and issuing receipts.
  • Provided excellent customer service by anticipating guest needs and responding promptly to requests.
  • Performed basic math calculations when computing bills for customers' meals.
  • Provided excellent customer service by addressing any complaints or concerns promptly.

Skills

  • Exact
  • Chairside assistance
  • Data entry
  • MS office
  • Email and Telephone Etiquette

Certification

  • I have a Business Analytics with Excel Certificate

Timeline

Dental Assistant

Smile Creative
10.2024 - Current

Telemarketer

Glenn Twiddle
02.2024 - 10.2025

Barista/Closing Manager

Beechworth Bakery
10.2019 - 06.2020

Waitress/Bartender

The Groove Train
06.2018 - 10.2019

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Grace Beeson-Canty