Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Grace Burns

University Student
Clayton

Summary

Psychology student at Monash University with a strong interest in adult and youth mental health and wellbeing. Passionate about supporting others and gaining experience working within the community with strong skills in teamwork and customer service. Seeking meaningful experience relevant to future careers in the psychology field.

Overview

5
5
years of professional experience
2024
2024
years of post-secondary education
4
4
Certifications

Work History

Volunteer

VMCH Corpus Christi
08.2024 - Current
  • Worked in team environment to maintain high levels of productivity.
  • Contributed to a positive work environment by maintaining a professional attitude and demonstrating respect for all individuals involved in the project.
  • Took and followed detailed directions from others.

Bar Server

Inverloch Football Netball Club
06.2023 - Current
  • Provided excellent customer service to patrons at local sporting events.
  • Managed bar inventory and restocked supplies as needed during busy shifts.
  • Engaged with customers to build rapport and enhance their experience.

Hospitality Worker

Esplanade Hotel Inverloch
11.2021 - Current
  • Assisted in training new staff on restaurant procedures.
  • Handled cash transactions and processed payments accurately.
  • Collaborated with kitchen staff to ensure order accuracy and satisfaction.
  • Responded promptly to customer inquiries and resolved issues effectively.
  • Provided excellent customer service by addressing any complaints or concerns promptly.

Grocery Team Member

FoodWorks
10.2020 - 10.2021
  • Operated cash register, handling transactions and processing customer payments.
  • Collaborated with team members to restock inventory and manage stock levels.
  • Assisted customers in locating items, answered questions about product features and prices.

Education

Victorian Certificate of Education -

Mary MacKillop Catholic Regional College

Bachelor of Arts - Psychology

Monash University
Clayton, VIC

Skills

Customer service

Bar inventory management

Team collaboration

Conflict resolution

Teamwork and collaboration

Time management

Attention to detail

Problem-solving

Certification

HLTAID010 - Provide basic emergency life support

Affiliations

Member of the Mannix Respect Advisory Committee

Timeline

Volunteer

VMCH Corpus Christi
08.2024 - Current

Bar Server

Inverloch Football Netball Club
06.2023 - Current

Hospitality Worker

Esplanade Hotel Inverloch
11.2021 - Current

Grocery Team Member

FoodWorks
10.2020 - 10.2021

Bachelor of Arts - Psychology

Monash University

Victorian Certificate of Education -

Mary MacKillop Catholic Regional College

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Grace BurnsUniversity Student