Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

GRACE CHABAU-MURRAY

Palmwoods

Summary

Dedicated and reliable professional with extensive experience in Early Childhood, administration, support work and support coordination in fast-paced environments. Strong interpersonal, communication, and organisational skills with a proven ability to handle confidential information and work effectively within time frames along with strong team building skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Support Worker and Support Coordinator

Social Studio QLD
04.2023 - Current
  • Provided support to individuals with disabilities, ensuring their well-being and independence.
  • Coordinated and implemented support plans tailored to clients' needs and goals.
  • Liaised with clients, families, and service providers to ensure effective delivery of services.
  • Maintained accurate records and documentation in compliance with NDIS requirements.
  • Supported clients in accessing community resources and services.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
  • Managed high-volume caseloads, ensuring timely completion of tasks and effective communication with clients.

Lead Educator

Buderim Meadows Early Learning Centre/Meadow Lane
01.2016 - Current
  • Assisted staff in providing early childhood education and experiences.
  • Interacted positively with children, ensuring comfort and security.
  • Communicated effectively with parents, staff, and management.
  • Handled front desk reception duties and maintained records and paperwork.
  • Managed incoming and outgoing mail.
  • Resolved customer problems and complaints.
  • Implemented and monitored workplace health and safety responsibilities.
  • Ensured a clean and healthy environment for children.
  • Assisted with additional administration duties as required.
  • Built relationships and communicated with parents to provide best learning environment for children.
  • Follow along with the legislation and guidelines required from the National Quality Framework.

Admin and Program Coordinator

Social Studio QLD
04.2023 - 01.2024
  • Coordinated administrative tasks and program activities to support the organisation's goals.
  • Assisted in the development and implementation of programs and initiatives.
  • Managed administrative processes, including record-keeping and reporting.
  • Provided support to staff and volunteers, ensuring smooth program delivery.
  • Contributed to the overall effectiveness and efficiency of the organisation.

Receptionist and Administrative Assistant

Motorcycle Holdings
10.2019 - 04.2020
  • Managed high-volume inbound calls and greeted customers.
  • Provided knowledgeable assistance and distributed messages.
  • Processed deal packs, registrations, and maintained accurate records.
  • Handled employee payroll and general bookkeeping.
  • Coordinated bookings and scheduling.
  • Ensured compliance with workplace health and safety regulations.

Receptionist and Café All-Rounder

Café Bakery 285
03.2014 - 08.2014
  • Oversaw front-of-house services, addressed inquiries, and managed reservations.
  • Handled POS system operations and customer transactions.
  • Maintained customer data and provided feedback to management.
  • Conducted inventory checks and resolved customer issues.
  • Ensured compliance with workplace health and safety regulations.

Education

Diploma - Early Childhood Education and Care

TLC Training Solutions
Online
05.2022

Diploma - Diploma Of Counselling

Australian Institute Of Professional Counsellors
Online

Certificate III - Children’s Services

Skills

  • Role models the values of Courage, Respect, Integrity, and Compassion
  • Excellent communication, time management, and documentation skills
  • Experience working with culturally and linguistically diverse people
  • Maintains confidentiality of all correspondence and administrative matters
  • Technologically savvy, with advanced skills using Microsoft Office Suite
  • Able to work effectively in a team environment or autonomously
  • Proven ability to work within tight timeframes
  • Uses sound judgment to evaluate information
  • Takes ownership of leading and implementing process improvements
  • Team collaboration
  • Adaptability and flexibility

Certification

  • Current First Aid Certification
  • Current Police Check
  • Current Working with Children Check (Blue Card)
  • Disability Screening (Yellow Card)

Timeline

Admin and Program Coordinator

Social Studio QLD
04.2023 - 01.2024

Support Worker and Support Coordinator

Social Studio QLD
04.2023 - Current

Receptionist and Administrative Assistant

Motorcycle Holdings
10.2019 - 04.2020

Lead Educator

Buderim Meadows Early Learning Centre/Meadow Lane
01.2016 - Current

Receptionist and Café All-Rounder

Café Bakery 285
03.2014 - 08.2014

Diploma - Early Childhood Education and Care

TLC Training Solutions

Diploma - Diploma Of Counselling

Australian Institute Of Professional Counsellors

Certificate III - Children’s Services

GRACE CHABAU-MURRAY