Grace Clarke
perth,WA
Summary
I am a highly motivated individual with strong social skills.
I am currently on a working holiday visa (subclass 417). I have a wide range of experiences and am always looking to extend my skills and knowledge with an active and dynamic approach to work. I am an enthusiastic, ambitious individual with many strengths. I have detailed my work experiences and references can be given upon request.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Letting Consultant
Gibbs Gillespie Estate Agent
06.2023 - 08.2024
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
- Negotiated contracts on behalf of clients, securing favourable terms that contributed to their overall success.
Bar Team Leader
Top Golf
05.2019 - 06.2023
- Upheld legal compliance by enforcing responsible alcohol service policies, preventing over-service incidents or underage drinking issues.
- Ensured a clean and safe environment for patrons, adhering to hygiene standards and safety protocols.
- Streamlined bar operations by implementing effective inventory management systems.
- Developed staff skills through comprehensive training programs and ongoing mentorship.
- Coordinated private events at the venue by working closely with clients to create tailored experiences that met their specific needs.
- Fostered strong relationships with regular patrons, creating a welcoming atmosphere that encouraged loyalty and repeat business.
Sales Assistant
Marks and Spencer
09.2018 - 01.2019
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Physical Education Assistant
Challenge Sport and Education
05.2017 - 07.2018
- Coached various after-school sports teams, fostering camaraderie and skill development among players.
- Assisted lead Physical Education teacher in creating lesson plans focused on promoting healthy lifestyles.
- Increased student participation in physical activities through the development of team-building exercises and games.
- Developed strong rapport with students by consistently demonstrating enthusiasm for teaching and genuine interest in their success.
Education
Associate of Arts - Fine Arts Level 2 And Media Make Up Level 2
West Herts College
Watford, United Kingdom07-2019
High School Diploma -
St Joan of Arc Roman Catholic School
Rickmansworth, United Kingdom06-2017
Skills
- Problem-solving
- Attention to detail
- Team leadership & development
- Client relationships
- Public speaking
- Customer relationship management
- Client engagement
- Client rapport
- Excellent communication
- Multitasking Abilities
- Active listening
- Teamwork and collaboration
Certification
Data Protection Regulation
Prevention of Money Laundering
Ancillary Senior Letting Consultant
Criminal Finance Act
Prevention of Bribery in Real Estate
Environmental Awareness
RSA
Issued on 18 November 2024
Timeline
Senior Letting Consultant
Gibbs Gillespie Estate Agent
06.2023 - 08.2024
Bar Team Leader
Top Golf
05.2019 - 06.2023
Sales Assistant
Marks and Spencer
09.2018 - 01.2019
Physical Education Assistant
Challenge Sport and Education
05.2017 - 07.2018
Data Protection Regulation
Prevention of Money Laundering
Ancillary Senior Letting Consultant
Criminal Finance Act
Prevention of Bribery in Real Estate
Environmental Awareness
Associate of Arts - Fine Arts Level 2 And Media Make Up Level 2
West Herts College
High School Diploma -
St Joan of Arc Roman Catholic School
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