Grace Darby
Dapto 2530,01/09/2003
Summary
Reliable shift leader with 5 years in KFC industry. Skilled in handling customer complaints, issues and questions, managing and working in a team, and also great focus on daily requirements.. Is am known for being adaptable, detail-oriented, and a good communicator. Experience in providing thorough patient care and support.
Overview
2025
2025
years of professional experience
Work History
Clinical Placements
UOW
Port Kembla Hospital - Rehab/ Aged Care Ward - 2 weeks
Nowra Private Hospital - rehab and Post Surgery Ward - 2 weeks
Campbelltown Hospital - B22 General Surgery - 4 weeks
Campbelltown Hospital - A83 Adolescents Mental Health - 2 weeks
Shellharbour Hospital - Aged Care Ward - 2 weeks
Shift Supervisor
KFC
10.2019 - Current
- Known for adaptability, attention to detail, and strong communication skills
- Completed opening and closing shifts
- Customer Service
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
- Handled money and eftpos
- Training junior staff
- Monitor staff performance
- Ensure food quality and standards are met
- Responded to and resolved customer questions and concerns.
- Enforced company policies and regulations with employees.
Retail Assistant
City Beach
11.2023 - 03.2024
- Customer Service
- Completed opening and closing shifts
- Handled money and eftpos
- Cleaning duties
- Resolved customer complaints
Education
Bachelor of Nursing -
University of Wollongong
Wollongong, NSW12-2026
Higher School Certificate
Dapto High School
Dapto12.2021
Skills
- First Aid
- CPR
- Leadership
- Critical Thinking
- Time management
- Communication
- Cleaning Duties
- Customer Service
- Cash Handling
- Written and verbal communication
- Vital Signs Documentation
- Multitasking ability
Timeline
Retail Assistant
City Beach
11.2023 - 03.2024
Shift Supervisor
KFC
10.2019 - Current
Higher School Certificate
Dapto High School
Clinical Placements
UOW
Bachelor of Nursing -
University of Wollongong
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