Grace Dean
Tamworth,NSW
Summary
I'm enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organisational skills. I have a clear understanding of my position as a pathology collector and I’m confident in my receptionist/administrative skills. I believe I would be a great addition to this company.
Overview
12
12
years of professional experience
Work History
Phlebotomist
Laverty Pathology
Tamworth
06.2022 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Performed receptionist duties including answering phones, booking in appointments, data entry, consulting with medical professionals and lab staff and maintaining confidentiality when handling documents.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
Phlebotomist
NSW Health Pathology
Tamworth, NSW
10.2019 - 05.2022
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
Office Duties
Shay Brennan Constructions
Tamworth, NSW
09.2013 - 01.2021
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Performed basic tasks including printing and collating, collaborating and communicating with other local business’
Education
Certificate III in Pathology Collection - Pathology Collection
TAFE NSW
NSW06.2019
Skills
- Venipuncture
- Patient care
- Specimen handling
- Patient confidentiality
- Data entry
- Infection control
- Paperwork processing
- Medical records management
- Health education
- Medical office administration
- Medical terminology
- Time management
- Multitasking Abilities
- Teamwork and collaboration
References
Emma Massingill - 0478 314 996
Laverty Pathology, Trainer
Ann Condren - 0457 641 275
NSW Health Pathology, 2IC
Shay Brennnan - 0403622961
Director, Shay Brennan Constructions
Timeline
Phlebotomist
Laverty Pathology
06.2022 - Current
Phlebotomist
NSW Health Pathology
10.2019 - 05.2022
Office Duties
Shay Brennan Constructions
09.2013 - 01.2021
Certificate III in Pathology Collection - Pathology Collection
TAFE NSW