GRACE DILLON
Kallangur,Australia
Summary
Animal Care Attendant with history of delivering exceptional care to animals in various settings. Passionately promotes health and optimal wellness by providing quality support. Careful to observe animals and communicate concerns to help optimize care.
Overview
2
2
years of professional experience
Work History
Animal Care Attendant (Volunteering)
AWLQ
Warra, QLD
01.2024 - Current
- Maintained patient charts by documenting information to reflect updated health issues.
- Promoted a safe environment for both staff and animals by adhering to established safety protocols and procedures.
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Monitored animal health and behaviour to quickly recognize signs of illness and injury, seeking necessary medical attention.
- Provided enrichment activities to improve physical and psychological well-being of pets and prevent boredom.
- Prepared special diets for animals to accommodate specific health conditions and species-specific needs.
- Minimized animal injury risk by monitoring behaviours and eliminating safety hazards.
- Maintained equipment and facility to keep animal care environment and tools in good working order.
- Contributed to client retention by consistently providing outstanding customer service to visitors.
- Enhanced facility cleanliness through regular maintenance of animal living spaces, reducing the risk of disease transmission.
Sales Assistant
Lush Fresh Handmade Cosmetics
North Lakes, Queensland
11.2022 - 06.2023
- Demonstrated exceptional sales skills in a fast-paced retail environment, delivering personalized customer service and effectively recommending Lush products based on individual preferences
- Educated customers on unique product features, ethical sourcing, and sustainability initiatives, utilizing persuasive sales techniques to drive engagement and boost sales
- Actively participated in promotional campaigns and events, leveraging sales skills to increase brand awareness and drive revenue
- Committed to personal development, staying informed on product knowledge and sustainability initiatives
- Created captivating product displays, optimized stock levels, and efficiently processed sales transactions with strong attention to detail
- Fostered a positive and inclusive store environment in alignment with Lush's values.
Gymnastics Coach
Albany Creek Gymnastics Centre
Albany Creek, Australia
01.2022 - 08.2022
- Developed and implemented training programs to improve gymnasts' skills and performance
- Communicated with parents/guardians regarding progress and concerns
- Conducted team and individual meetings to provide feedback and address challenges
- Provided individualized coaching and feedback on technique, form, and routines
- Stayed updated with gymnastics coaching trends and attend relevant workshops and seminars.
Education
Certificate III in Animal Care Service (VN) - Veterinary Nursing
TAFE Queensland
Grovely, QLD12.2024
High School Diploma -
St. John Fisher College
Bracken Ridge, QLD11.2018
Certificate II in Business -
St. John Fisher College
Brisbane, QueenslandSkills
- Developed and implemented enrichment programs for animals in care to reduce stress-related behaviours
- Provided daily care for 20 shelter animals, including feeding, watering, cleaning enclosures, and monitoring health
- Safely handled animals of various sizes and temperaments using low-stress techniques
- Effectively communicated with shelter staff regarding animal needs
- Demonstrated compassion and empathy for animals while providing care
- Provided exceptional customer service to shelter visitors, answering questions, addressing concerns, and educating them about animal adoption
References
- Shanna Fareanden, Head Coach at ACGCI, 0422 704 595
- Fil Kube, Manager at LUSH, 0478 513 038
Timeline
Animal Care Attendant (Volunteering)
AWLQ
01.2024 - Current
Sales Assistant
Lush Fresh Handmade Cosmetics
11.2022 - 06.2023
Gymnastics Coach
Albany Creek Gymnastics Centre
01.2022 - 08.2022
Certificate III in Animal Care Service (VN) - Veterinary Nursing
TAFE Queensland
High School Diploma -
St. John Fisher College
Certificate II in Business -
St. John Fisher College