Grace Ding
Penshurst,Australia
Summary
I am a dedicated, hardworking, organised, loyal person, capable of working on my own initiative and following directions. I am bilingual in Mandarin and English.
Overview
33
33
years of professional experience
Work History
Export Specialist
A H Beard
10.2021 - Current
- Get the order from overseas importer;
- Register the order in Nav and provide order confirmation;
- Check with shipping line and get the sailing schedule;
- Release the items into production based cut off time;
- Arrange the container loading;
- Arrange the Australian Origin Certificate;
- Approve the cost with the freight forwarder and transport team;
- Prepare the shipping documents;
- Deal the quality claim;
- Get the payment from the client on time
Logistics Coordinator
Tapex
12.2020 - 08.2021
- Place order with overseas client;
- Check the ocean freight with different freight forwarder (including the loading port agent) and get the lower quotation;
- Arrange the shipment,;
- Arrange the customs clearance in Australia;
- Work with the transport team to get the cargo delivered;
- Check the cost with the freight agent and arrange the payment with accountant.
Customer Service Representative
Schenker Australia Pty Ltd
01.2017 - 12.2020
- Doing this General account is a big challenge;
- Most of them do not have a big volume;
- The client normally has no a good plan or understanding of the import or export procedure;
- They always need more extra education, communication and more care;
- I take care of this client like raising a child;
- I am happy that I improve my customer service skill and I get a lot of excellent feedback.
Co-ordinator
Schenker Australia Pyt Ltd
02.2014 - 01.2017
- Controlling purchase order of goods to Australia and New Zealand from worldwide suppliers;
- Input of purchase orders into Schenker’s in house purchase order management system;
- Organise shipping of goods;
- Trace the shipment according to the Schenker in-house system;
- Arrange customs clearance and delivery to final manufacturing site;
- Organize the clearing documents.
Project co-ordinator
Schenker Australia Pty Ltd
01.2010 - 12.2014
- Responsible for purchase order management of parts for the Waratah rail car project and for the spare parts maintenance contract;
- Organise shipment of orders from worldwide suppliers into Changchun Railway Corporation in China and Downer Cardiff NSW factory to meet delivery schedules;
- Arrange the train to Australia,;
- Receive the shipping order from the client;
- Organize urgent shipments and provide the quotation to the client,;
- Monitor the cargo movement, track the shipment and ensure goods are customs cleared and delivered to the final destination on time,;
- Create the invoice to the client and input the cost for each shipment
Import Sea Freight operator and compiler
Schenker Australia Pty Ltd
04.2006 - 01.2010
- Registration of jobs according to the type of sea freight shipment,;
- Check transhipment, Register the job and lodge sea cargo,;
- Submit rail stack request for some shipments;
- Lodge underbond movement for shipments,;
- Check ICS and make sure that all details match shipping line or co-loader’s detail,;
- Advise colleague for collection of Delivery Order from shipping line or co-loader;
- Send Pre-alert and arrival notice to consignee,;
- Send manifest and delivery order to our warehouse for LCL shipment,;
- Send Delivery address and arrival notice to interstate branch for OPL shipment;
- Process customs entry and compiling;
- Check Quotation and raise tax invoice for shipments, Check ICS and find if the shipment is ATD finalized
- If not, then check the customs entry or call Australian customs and amend all necessary to ensure cargo will be clear on time;
- Receiving calls and answering the client inquiry about transhipment detail, availability detail and arrival date and discharging port etc;
- Handle landed costing report for some clients.
Import Air / Sea Operator
OBM International Trade Service Pty Ltd
05.2005 - 04.2006
- Receive the file from customs service department and register the job,;
- Check transhipment detail and arrival date;
- Lodge sea cargo automation;
- checking CMR and make sure lodgement will be correctly done first time,;
- Obtain charges from the shipping line or co-loader and check the cost, pay the charge and get the delivery order;
- Arrange charges for the client and check quotation and make sure charge is correct, Send Pre-alert and arrival notice to the consignee or their customs broker and make sure I get the correct document,;
- Pass the delivery order to cartage department for OBM client, Receive the invoice from overseas agency and check it, Post the charge and raise the invoice, Check CMR and make sure that cargo is cleared, For Consolidation container, I organize to receive ultimate consignee detail from the consignee and pass Delivery order and all relevant documents to the depot
- Advise depot all relevant information, I produce the out turn report and make sure that all the cargo is picked up on time, For interstate movement, I contact transport company and make sure that cargo is delivered to our client on time
Import Operator
Hapag Lloyd Shipping Line
10.2003 - 04.2005
- Update routing for the shipment which is carrier haulage,change of destination;
- Update revenue screen for the shipment with any change,;
- Contact with the client and the transport company for all the carrier haulage and make arrangement for the delivery;
- Accept the rail stack request from the clients and send applications to NPC (National Plan Centre) of Sydney Port and make sure every rail stack request is done on time;
- Tracing outstanding invoice, Check container list from our company with Bay Plan from vessel operator and container list from e port, making sure that container number is correct on all documents and number of container is the same on all documents.If it is not, overseas agency is contacted, find the problem and solve it.
Import Operator
ShangHai Rich Shipping (Australia) Pty Ltd
06.2001 - 10.2002
- Download the manifest using EDI and print manifest using oracle, Send the manifest to Sea Cargo Automation to lodge the manifest for FCL container after classifying the consignee into freight forwarder and ultimate consignee, Lodge manifest for LCL container using TradeGate website, Lodge dangerous cargo using Sydney Ports Website, If the cargo is red line dangerous, I contact the client and get transport company’s detail and make sure that the container is moved from the Wharf within two hours after the vessel arrive, Calculate the charges and print the tax invoice and release delivery order using our, in-house Trade System and Oracle, Maintain the company’s database and prepare the report for total achievement of the company, Customer service: answer the local and overseas customer’s enquiry and solve the problem between Sea Cargo Automation, Wharf, clients, shipping line and storage site, Receiving and sending email to the related person daily, Account Assistance: my daily job also includes some account assistant work, Account Receivable: Receiving the client’s cheque and put the details into the system and banking the cheque
Documentation co-ordinator
Qingdao Associated Textiles Import/Export Co. Limited
12.1990 - 06.1997
- Check Letter of Credit to make sure that it would comply with the sales contracts signed with the clients, Correct packing of export goods, Typing Shipping Order and Booking shipping space for the export goods, Give specific advice with regard to shipping companies and shipment lines which our company should choose
Education
Certificate IV - Australian and International Trade Facilitation
St George College
01.2006
Diploma - Commerce, Business Information System
University of Wollongong
01.2000
Diploma - Commerce, GNEC General Economics
University of Wollongong
01.1998
Diploma - International Economics
Ocean University of Qingdao
01.1990
Skills
- Computer skills: Microsoft Office
- Fast learner
- Good team worker
- Independent thinking
- Time management
- Customer service
- Communication skills
References
- Ian Appleby, Schenker Account Manager, 0400 308 191
- Markus Poller, Operation Perishable Manager, 0405581048, markus.poller@dbschenker.com
- Robert Maxwell, Transport Supervisor Ocean Import / Export AU, +61 2 9333 0372 (21372), +61 2 9333 0461, +61 429 037 438
Hobbies and Interests
- Reading
- Swimming
- Travel
- Cooking
Timeline
Export Specialist
A H Beard
10.2021 - Current
Logistics Coordinator
Tapex
12.2020 - 08.2021
Customer Service Representative
Schenker Australia Pty Ltd
01.2017 - 12.2020
Co-ordinator
Schenker Australia Pyt Ltd
02.2014 - 01.2017
Project co-ordinator
Schenker Australia Pty Ltd
01.2010 - 12.2014
Import Sea Freight operator and compiler
Schenker Australia Pty Ltd
04.2006 - 01.2010
Import Air / Sea Operator
OBM International Trade Service Pty Ltd
05.2005 - 04.2006
Import Operator
Hapag Lloyd Shipping Line
10.2003 - 04.2005
Import Operator
ShangHai Rich Shipping (Australia) Pty Ltd
06.2001 - 10.2002
Documentation co-ordinator
Qingdao Associated Textiles Import/Export Co. Limited
12.1990 - 06.1997
Certificate IV - Australian and International Trade Facilitation
St George College
Diploma - Commerce, Business Information System
University of Wollongong
Diploma - Commerce, GNEC General Economics
University of Wollongong
Diploma - International Economics
Ocean University of Qingdao
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