Hi, I’m
Grace Dunbar-Reid
Sunshine Coast,QLD
Summary
I am a passionate Beauty Therapist with 3 years experience, working in two different salons in Byron Bay and Ballina NSW. I offer an extensive understanding of personalised and detailed body care with talent for facials, all types of waxing especially brazillians, spray tans and brow and lash services. I promote client comfort during all types of procedures and I am skilled at upselling products while maintaining my long-term customer relationships. I am organized and dependable candidate successful at managing multiple priorities with a positive happy attitude. I am hardworking, passionate and willing and eager to take on added responsibilities to meet team goals.
Overview
3
years of professional experience
Work History
Gaea Beauty
Beauty Therapist
06.2022 - Current
Job overview
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
- Maintained counter and display areas for cleanliness and organisation.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Analysed customer skin to assess conditions and skin type and suggest products and treatments.
- Designed skin and body care packages for individual clients.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Educated clients on care processes and advised on further care and products.
- Followed up with customers to increase satisfaction with purchases and services.
- Handled stocking and cleaning of both therapeutic workspaces and front office.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Analysed client needs and came up with individualised and continuous treatment plans.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Arranged merchandise to present visually appealing displays and attract clientele.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Processed payments, entering sales in register for prompt customer service.
- Upsold treatments and products to all clients.
Bodi Byron
Beauty Therapist Trainee
12.2020 - 06.2022
Job overview
- Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
- Trained new cosmetologists on makeup and skincare products and techniques.
- Answered phone calls and emails to schedule client appointments.
- Performed basic housekeeping duties such as sweeping, taking out trash and collecting dirty linens for wash.
- Used social media platforms to promote salon and services.
- Assisted front desk by answering phone calls, taking appointments and checking clients in.
Education
Kingscliff Tafe Kingscliff, NSW
Graduate Diploma from Beauty Therapy
11.2021
Byron Bay High SchoolByron Bay, NSW
Year 11
12.2020
Wollongbar Tafe Wollongbar, NSW
Certificate IV from Beauty Therapy
11.2020
Skills
- Salon Policies and Procedures
- Sales Coordination
- Time Management
- Beauty Routine Advice
- Positive Customer Engagement
- Facials and Chemical Treatments
- Microdermabrasion and Hydradermabrasion
- Waxing Treatments
- Pedicures
- Lash and Brow Maintenance
- Massage Treatments
- Spray Tanning
- Money Transfer Systems
Timeline
Beauty Therapist
Gaea Beauty
06.2022 - Current
Beauty Therapist Trainee
Bodi Byron
12.2020 - 06.2022
Kingscliff Tafe
Graduate Diploma from Beauty Therapy
Byron Bay High School
Year 11
Wollongbar Tafe
Certificate IV from Beauty Therapy
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