Summary
Overview
Work History
Education
Skills
Certification
Reference
Timeline
Generic

Grace Durrans

Warradale,SA

Summary

Motivated university student with a strong work ethic and a passion for delivering exceptional customer service. Seeking casual or part-time opportunities for evening and weekend shifts.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Highschool Tutor

Sacred Heart College
Somerton Park, SA
01.2025 - Current
  • Maintained up-to-date knowledge of curriculum changes and educational practices to provide current and effective tutoring.
  • Offered support and strategies for students to achieve academic success.
  • Provided feedback on written assignments to improve writing skills and academic performance.

Crew Member

McDonalds
Hove, SA
03.2021 - Current
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Brewed and served coffee and tea with preferred add-ins.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Provided excellent customer service to maintain a positive atmosphere for guests.

Education

Bachelor of Creative Arts - Fashion

TAFE SA
SA
10-2027

Graduate Certificate -

Sacred Heart College
Adelaide, SA
11-2024

Skills

  • Interactive communication skills
  • Great experience in customer service, with the ability to work well with customers to leave them feeling happy and supported, and the skill to de-escalate issues with unhappy customers
  • Fast learner who can easily adapt to new situations and work effectively
  • Ability to work effectively and positively in a team environment
  • Confident and experienced in cash handling from working as a cashier

Certification

  • Barista License & Experience (2 years)
  • Working With Children's Check (Paid)
  • First Aid Certificate - HLTAID009, HLTAID010, HLTAID011 and HLTAID012

Reference

  • Former Restaurant Manager - Hanna Getachew

hannagetachew2018@gmail.com

Timeline

Highschool Tutor

Sacred Heart College
01.2025 - Current

Crew Member

McDonalds
03.2021 - Current

Bachelor of Creative Arts - Fashion

TAFE SA

Graduate Certificate -

Sacred Heart College
Grace Durrans