Grace Durrans
Warradale,SA
Summary
Motivated university student with a strong work ethic and a passion for delivering exceptional customer service. Seeking casual or part-time opportunities for evening and weekend shifts.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Highschool Tutor
Sacred Heart College
Somerton Park, SA
01.2025 - Current
- Maintained up-to-date knowledge of curriculum changes and educational practices to provide current and effective tutoring.
- Offered support and strategies for students to achieve academic success.
- Provided feedback on written assignments to improve writing skills and academic performance.
Crew Member
McDonalds
Hove, SA
03.2021 - Current
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Brewed and served coffee and tea with preferred add-ins.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Education
Bachelor of Creative Arts - Fashion
TAFE SA
SA10-2027
Graduate Certificate -
Sacred Heart College
Adelaide, SA11-2024
Skills
- Interactive communication skills
- Great experience in customer service, with the ability to work well with customers to leave them feeling happy and supported, and the skill to de-escalate issues with unhappy customers
- Fast learner who can easily adapt to new situations and work effectively
- Ability to work effectively and positively in a team environment
- Confident and experienced in cash handling from working as a cashier
Certification
- Barista License & Experience (2 years)
- Working With Children's Check (Paid)
- First Aid Certificate - HLTAID009, HLTAID010, HLTAID011 and HLTAID012
Reference
- Former Restaurant Manager - Hanna Getachew
hannagetachew2018@gmail.com
Timeline
Highschool Tutor
Sacred Heart College
01.2025 - Current
Crew Member
McDonalds
03.2021 - Current
Bachelor of Creative Arts - Fashion
TAFE SA
Graduate Certificate -
Sacred Heart College
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