Grace Edwards
Brighton
Summary
I’m a Year 12 student at Firbank Grammar who loves being busy and involved whether it’s on the netball court, at school events, or with friends. I’ve always had a passion for make-up, getting ready with others, and sharing that feel-good energy that comes from feeling confident in your own skin. I love being in social, fast-paced environments where I can connect with people, help out, and bring positivity.
I’ve taken on leadership roles like House Captain and Prefect, and worked in high-energy settings like the Australian Open as a Ball Kid Leader and part of the Customer Experience Team. I’m also a qualified netball umpire, which has helped me stay calm under pressure and communicate clearly with all kinds of people. I’m now looking for a role where I can combine my love of beauty, teamwork, and great customer experiences - something that really excites me about working at MECCA.
Overview
6
6
years of professional experience
Work History
Netball Umpire
Social Sports and BDNA
03.2023 - Current
- Promote good sportsmanship among players.
- Improve player understanding of the game through clear communication and explanation of rule infractions.
- Navigate difficult situations using effective communication and explanation of game rules.
- Uphold the integrity of the sport by remaining impartial and unbiased while making critical calls during matches.
- Umpiring for players of all ages.
Customer Experience
Australian Open
01.2024 - 01.2025
I worked as part of the Customer Experience Team at the Australian Open across two seasons, assisting thousands of guests with a wide range of needs in a high-pressure, fast-paced environment. It allowed me to continue to develop strong communication, problem-solving, and customer service skills.
Ballkid Leader
Australian Open
01.2020 - 01.2023
- I volunteered as a Ballkid for the Australian Open for 3 years, and last year I was Ballkid leader. Responsibilities and experience included:
- Leading a House of 40 Ballkids with match rotations, mentoring and support.
- Maintaining focus and attentiveness throughout matches.
- Adhering to tournament protocols and rules.
- Representing the Australian Open with enthusiasm and dedication.
- Upholding the integrity and spirit of tennis during all duties.
Education
Firbank Grammar School
Brighton, VICSkills
- Teamwork: I have played tennis and netbal for over 10 years , so I know how to work well as part of a team
- Leadership: I’m currently House Captain and a Prefect at Firbank, where I help lead house events and support the wider school community My leadership journey began in primary school, where I also served as House Captain I was selected as a Ball Kid Leader at the Australian Open, a role that involved guiding younger team members and managing on-court operations during high-pressure matches
- I have also been captain of my tennis team and my netball and rep netball teams
- Communication: My French exchange last year to Paris helped me build strong interpersonal and cross-cultural communication skills My experience as a netball umpire has allowed me to work with players of all ages and skill levels and has taught me how to communicate clearly, confidently, and respectfully in fast-paced and sometimes challenging situations
- Customer Service: I've gained valuable experience working at the Australian Open in customer service roles
Languages
French
Limited Working
Timeline
Customer Experience
Australian Open
01.2024 - 01.2025
Netball Umpire
Social Sports and BDNA
03.2023 - Current
Ballkid Leader
Australian Open
01.2020 - 01.2023
Firbank Grammar School
Awards
Principal’s Scholarship – Awarded to one student per year at Firbank Grammar for the whole school based on academic achievements and all-round excellence in leadership, sport and community service., Coach’s Award Netball, Premiership Netball, Premiership Bayside District tennis, Premiership Representative Netball, Monash Science Award., Compass Awards in years 7, 8 and 9. The Compass award is a combination of volunteering, learning new skills, physical challenge, and adventurous journey., I am currently doing my Bronze Duke of Ed which shows commitment, achievement, and dedication., I completed my 'Bronze Medallion' last year. This program provided me with the skills to go in any body of water using my knowledge to make it safe and enjoyable. During this program I learnt how to help in emergencies and how to do CPR, Barista Course, 2025.
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