Grace Elliott
Ocean Reef,WA
Summary
Results-driven professional with over 5 years as a Police Officer in the UK and Australia, adept in conflict resolution and community engagement. Skilled in high-pressure decision-making and trust-building within diverse communities. Former Customer Sales Consultant in high-end jewellery, recognized for achieving sales goals and providing exceptional client service. Merges public service experience with strong communication and problem-solving capabilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
POLICE CONSTABLE
Western Australia Police Force / Cheshire Police
09.2020 - Current
- Dedicated and highly trained Police Constable with five years of experience in Australia and the UK.
- Focused on community engagement, conflict resolution and fostering trust among diverse populations.
- Demonstrated expertise in emergency response, conducting over 100 investigations with an high resolution rate, and enforcing laws with integrity and professionalism.
- Proficient in the use of modern policing technologies and crime prevention strategies to enhance community safety.
- Strong understanding of legal protocols and community engagement practices, fostering positive relationships with diverse populations.
- Effective communicator skilled in conflict resolution and de-escalation techniques, ensuring community trust and cooperation.
- Resilient and adaptable in high-pressure situations, effectively managing crises while prioritising public safety.
DIABETIC EYE SCREENING ADMINISTRATOR
InHealth group
01.2020 - 09.2020
- Highly organised Diabetic Eye Screening Administrator with a strong background in emergency services and patient care.
- Skilled in coordinating screening appointments and maintaining accurate patient records to ensure timely follow-up and care.
- Proficient in utilising electronic health records (EHR) systems to streamline data management and improve workflow efficiency.
- Strong communication skills, enabling effective interaction with patients, families, and healthcare providers.
- Dedicated to maintaining compliance with healthcare regulations and standards to ensure patient safety and quality care.
Customer Service Retail Sales Consultant
H.Samuel Jewellers
11.2018 - 01.2020
- Delivered exceptional customer service, resolving inquiries and enhancing overall shopping experience.
- Assisted customers with product selection, providing tailored recommendations to meet individual needs.
- Managed point-of-sale transactions accurately, ensuring efficient checkout processes for customers.
- Trained new staff on product knowledge and customer engagement techniques to improve team performance.
Camp Counselor
Camp Alleghany
06.2019 - 09.2019
- Supervised group activities, ensuring safety and engagement among campers.
- Developed and implemented creative lesson plans aligned with camp goals.
- Mentored junior counselors, providing guidance on best practices and conflict resolution.
- Facilitated communication between campers and parents to address concerns promptly.
Education
BSC (HONS) - PROFESSIONAL POLICING
University of Chester
Chester, UK10.2023
A-LEVEL - PSYCHOLOGY
Sandbach School and Sixth Form College
Sandbach, UK08.2018
A-LEVEL - ENGLISH LITERATURE
Sandbach School and Sixth Form College
Sandbach, UK08.2018
A-LEVEL - THEATRE STUDIES
Sandbach School and Sixth Form College
Sandbach, UK08.2018
Skills
- Effective communication
- Analytical thinking
- Sales proficiency
- Solution-oriented mindset
- Research capabilities
- Community involvement
- Client-centric approach
Certification
- Completed:
- - Domestic Abuse / Victim Advocacy program
- - Equality and diversity training
- - First aid (2024)
- - Qualified firearms handler (2024)
Timeline
POLICE CONSTABLE
Western Australia Police Force / Cheshire Police
09.2020 - Current
DIABETIC EYE SCREENING ADMINISTRATOR
InHealth group
01.2020 - 09.2020
Camp Counselor
Camp Alleghany
06.2019 - 09.2019
Customer Service Retail Sales Consultant
H.Samuel Jewellers
11.2018 - 01.2020
BSC (HONS) - PROFESSIONAL POLICING
University of Chester
A-LEVEL - PSYCHOLOGY
Sandbach School and Sixth Form College
A-LEVEL - ENGLISH LITERATURE
Sandbach School and Sixth Form College
A-LEVEL - THEATRE STUDIES
Sandbach School and Sixth Form College