Grace Evans CANDIDATE ID 5900097

• Helped customers every day with positive attitude and focus on customer satisfaction.
• Responded to customer calls and emails to answer questions about products and services.
• Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
• Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service.

• Greeted customers, helped locate merchandise, and assisted Customers queries.
• Remained calm and composed in tense situations involving angry or upset customers.
• Helping breaking down the load and placing on the selves according to brand & use.

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• Processing each parcel by checking that there's a Commercial Invoice prior to movement the freight
• Ensuring that each parcel is not tampered & leaving at the Warehouse still intact. And by re-taping any damaged freight prior to loading at airline containers.
• Performing six-sided check prior to loading the freight inside aircraft containers.