Grace Fleming
Brisbane
Summary
Dynamic Nurse Assistant with proven adaptability in high-pressure environments, exemplified at Janoah Gardens currently but in day to day life. Skilled in patient care and emergency response, showcasing exceptional team collaboration and infection control. Achieved significant improvements in patient comfort and safety, demonstrating a commitment to high-quality service and confidentiality.
Overview
8
8
years of professional experience
Work History
Nurse Assistant
Janoah Gardens
02.2021 - Current
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Supported patient mobility by transferring them from bed to chair or other locations using proper lifting techniques, reducing the risk of injury for both patients and staff members alike during such activities.
- Demonstrated strong teamwork skills when working alongside fellow nurse assistants, nurses, physicians and other healthcare professionals striving towards common goals centered around providing high-quality care tailored specifically towards meeting individual patient needs as they arise throughout course treatment process.
- Ensured continuity of care through effective handover communication between shifts, detailing critical information about each patient''s current status, recent changes in condition or treatment plans that may require special attention from incoming staff members taking over responsibility for their care upon arrival at work each day.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Provided emotional support to patients and their families during times of stress or illness, fostering a positive healing environment.
- Recognized potential emergencies quickly, implementing appropriate interventions under the guidance of supervising nurses or physicians while awaiting further assistance from emergency response services if needed.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Coffee Barista
Gloria Jeans Coffee Shop
06.2018 - 11.2020
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled cash transactions accurately, maintaining accountability for daily register balances.
- Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
- Displayed strong problem-solving abilities when addressing customer complaints or concerns promptly while maintaining professionalism at all times.
- Trained new employees on proper brewing techniques, equipment maintenance, and customer service standards.
- Adhered to strict food safety guidelines when preparing food items such as sandwiches, pastries, or salads for customers'' enjoyment.
Stadium Worker
O’brien Group
01.2017 - 03.2018
- Worked fast to complete tasks and meet deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Cleaned and straightened work areas to maximize productivity and safety.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
- Provided high customer service under pressure at all times.
Education
Enrolled Nurse - Nursing
Mater Education
South Brisbane12.2019
Year 12 Certificate -
Brisbane State High School
Brisbane, QLD12.2017
Cert 3 Fitness - Fitness
FitEducation
Brisbane, QLD10.2017
BSB30115 Certificate 3 Business - Business
Binnacle Training
Cert 3 In Business 10.2017
Skills
- Displaying high customer service under pressure
- Adaptable to situations and environments
- Working in high pressure situations
- Patient care
- Privacy and confidentiality
- Infection control
- Team collaboration
- End-of-life support
- Responding to emergencies
Timeline
Nurse Assistant
Janoah Gardens
02.2021 - Current
Coffee Barista
Gloria Jeans Coffee Shop
06.2018 - 11.2020
Stadium Worker
O’brien Group
01.2017 - 03.2018
Enrolled Nurse - Nursing
Mater Education
Year 12 Certificate -
Brisbane State High School
Cert 3 Fitness - Fitness
FitEducation
BSB30115 Certificate 3 Business - Business
Binnacle Training
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