Grace Foote Craig
Graceville,Queensland
Summary
I have a wide range of work experience across a number of different industries. My experience has allowed me to adjust and learn in new environments. I favor working in hospitality and with guest/ customers as I enjoy fast paced environments and interaction with people. I am skilled in organizational skills, guest interaction and problem solving.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Childcare Educator
Milton Outside of School Hours Care
Milton , QLD
03.2024 - Current
- Supervised playground activities ensuring adherence to safety rules and regulations are followed at all times.
- Observed child behavior to assess their needs and plan activities accordingly.
- Utilized positive reinforcement techniques to motivate and encourage children's learning.
- Maintained a safe environment for all children under care by adhering to safety regulations.
- Assisted in developing and implementing daily routines such as snack time, outdoor playtime, nap time.
- Organized and implemented age appropriate activities to stimulate physical, emotional, social, intellectual development of the children.
- Managed conflicts between different children while ensuring respect towards each other is maintained at all times.
Health Care Attendant
Fairmont Chateau Whistler
Whistler , British Columbia
07.2023 - 02.2024
- Greeted customers and provided friendly customer service.
- Maintained cleanliness of pool facility area by clearing pool deck and wiping down surfaces.
- Responded promptly to inquiries from patrons regarding activities or services offered at the facility.
- Monitored activities within the pool area to identify potential hazards or issues.
- Assisted in setting up chairs, umbrellas, tables, and other items needed for events or gatherings.
- Conducted daily maintenance of the pool such as cleaning, skimming, and testing water chemistry.
- Assisted with membership signups by providing information on services, policies, and procedures.
- Developed relationships with customers to encourage loyalty to the gym brand.
Room Attendant
Fairmont Chateau Whistler
Whistler , British Columbia
10.2022 - 06.2023
- Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
- Assisted other departments with special projects when asked by the supervisor or manager.
- Checked for damage to walls or furniture and reported any issues to the supervisor.
- Delivered items requested by guests such as extra pillows or blankets in a timely manner.
- Attended regular training sessions conducted by supervisors on topics related to hospitality industry standards.
- Inspected vacant rooms for repairs or renovations needed before assigning them to new guests.
- Demonstrated excellent customer service skills when interacting with guests throughout their stay.
Farm Hand
LPC Agriculture
Llanarth , Queensland
01.2022 - 10.2022
- Irrigated crops during growing season and closely monitored crops for growth progress or issues
- Basic mechanical servicing and maintenance of farm equipment
- Fed and watered farm animals while watching animals for changes in behavior or demeanor
- Operated tractors and self-propelled machinery to plow and plant crops
- Assisted farmer in harvesting schedules and associated farm activities
Retail Worker
Target Australia
Indooroopilly , Queensland
07.2018 - 01.2022
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Answered questions about store policies and addressed customer concerns
- Used point of sale system to process sales, returns, online orders and gift card activations
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action as necessary
- Balanced and organized cash register by handling cash, counting change and storing coupons
- Helped customers manage large purchases by collecting items from shelves and storage locations
- Helped customers complete purchases, locate items and join reward program
- Informed customers of current store promotions to encourage additional sales purchases.
- Assisted customers with prompt and polite support in-person and via telephone
- Actively engaged customers to provide general assistance and information on store merchandise.
- Tracked down hard-to-find merchandise at diverse locations
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction
- Supported loss prevention goals by monitoring shopper behavior
Education
Bachelor of Arts - Behavioural Economics, Music And Sound Production
Queensland University of Technology
Brisbane QLD10-2028
Secondary Education -
St Peters Lutheran College
Indooroopilly01.2021
Skills
- Organization
- Decision Making
- Active Listening
- Teamwork and Collaboration
- Activity Planning
- Cleaning procedures
- Child Supervision
- Planning and Coordination
- Self-Motivated
- Dependable and honest
- Enthusiastic and friendly
- First Aid Training
- Phone Etiquette
- Professional Appearance
- Greeting guests
- Money Handling
Certification
- Certificate C in First Aid for the Red Cross
Extracurricular Activities
I enjoy exercising outdoors through my love of running and hiking. I spend most of my spare time during summer at the beach swimming and spending time with friends and family. I am currently trying to learn how to surf.
References
References available upon request.
Timeline
Childcare Educator
Milton Outside of School Hours Care
03.2024 - Current
Health Care Attendant
Fairmont Chateau Whistler
07.2023 - 02.2024
Room Attendant
Fairmont Chateau Whistler
10.2022 - 06.2023
Farm Hand
LPC Agriculture
01.2022 - 10.2022
Retail Worker
Target Australia
07.2018 - 01.2022
Bachelor of Arts - Behavioural Economics, Music And Sound Production
Queensland University of Technology
Secondary Education -
St Peters Lutheran College
- Certificate C in First Aid for the Red Cross
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