Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Grace Garang

Brookfield,VIC

Summary

Versatile and dynamic, adept at heavy lifting and maintaining job site safety, honed through experiences at DIG IT MICK and other roles. Demonstrated exceptional customer service at KMART, enhancing customer satisfaction. Proven track record of learning new skills rapidly, with a keen attention to detail, contributing to improved workplace efficiency and safety.

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

9
9
years of professional experience

Work History

Laborer

DIG IT MICK
12.2023 - 11.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.
  • Setting appointments.
  • took phone calls while onsite.

Customer Service

KMART
03.2018 - 05.2019
  • Provided exceptional customer service, resolving complaints diplomatically and efficiently.
  • Maintained standards of quality, timeliness, productivity and customer service.
  • customer service/enquiry assistance
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Resolved customer service issues with timely and professional resolutions.


Waitress Trainee

Tabcorp Park
12.2015 - 11.2016

- greeting customers

- taking orders

- serving food and drinks

- maintain dining room

- kitchen hand (putting dishes into washer/ cleaning utensils/ Cleaning kitchen tabletops/ moping kitchen floor)

- preparing function room for functions / packing up after functions.

- setting up bistro/cafe.

- cleaning up and setting /putting away chairs and tables

Education

VCE Year 12

Melton Secondary College
Melton, VIC
11-2018

Skills

  • Willingness to learn
  • Attention to detail
  • Safety awareness
  • Heavy lifting
  • Punctual and reliable
  • Customer service
  • Job site safety
  • Repetitive work
  • Job site organization
  • Safety procedures
  • Trash collection
  • Tool retrieval

Accomplishments

    - VICSEG year 10-12

    - KOKODA TREK with victoria police (2018)

Languages

English
Native or Bilingual
DINKA
Native or Bilingual

Timeline

Laborer

DIG IT MICK
12.2023 - 11.2024

Customer Service

KMART
03.2018 - 05.2019

Waitress Trainee

Tabcorp Park
12.2015 - 11.2016

VCE Year 12

Melton Secondary College
Grace Garang