GRACE GASKELL
Frankston South,VIC
Summary
Motivated and reliable individual with excellent communication and people skills. Confident in greeting clients, managing open homes, and maintaining a professional, welcoming environment. Committed to providing great service and supporting a smooth rental process for both clients and agents. Quick to learn, well-presented, and ready to contribute to a busy team.
Overview
9
9
years of professional experience
Work History
Learning Assistant
Bayside Christian College
10.2021 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Supported lead teacher in lesson planning and learning activities.
- Complied with policies regarding mandatory reporting, confidentiality and data protection.
- Administered proctored tests to students in secure environment.
- Provided detailed feedback to teachers and parents regularly regarding individual student progress.
- Supported student learning needs and provided individualized guidance to promote academic goal-achievement.
- Led small group sessions to help students review and practice concepts.
- Collaborated with teachers and staff members to evaluate program success and alignment with student needs.
Marketing Assistant
Ray White Real Estate
10.2019 - 07.2021
- Contributed to weekly team meetings, brainstorming sessions and staff appraisals.
- Collected, analysed and summarized data and trends to provide marketing tracking and research.
- Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
- Maintained connections with clients to encourage repeat business and referrals.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone, or postal mail.
Santa's Helper
Scene to Believe
11.2018 - 12.2022
- Built and established positive relationships with patrons, team members and supervisors.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Set up promotional displays and equipment for special events and activities.
- Trained and developed new employees for ease of transition into team.
- Completed daily paperwork and computer entry of sales data as established by management.
- Answered questions about store policies and addressed customer concerns.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Assistant Florist
Stem by Stem
02.2016 - 12.2018
- Collaborated closely with customers to create unique designs for bouquets, wreaths, and gifts.
- Quoted, generated, and processed customer orders to meet specifications and various occasions.
- Researched latest design trends, colours, and vendor products for use in new pieces.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
Certificate 4 - Chaplaincy & Pastoral Care
Eastern College
01.2023
Certificate 4 - Education Support
Chisholm Institute
01.2021
Certificate 3 - Business
AFL Sports Ready
01.2019
High School Diploma -
Bayside Christian College
Skills
- Time management
- Team collaboration
- Problem solving
- Communication skills
- Attention to detail
- Relationship building
- Self-Directed
- Flexible and adaptable
Community Service
- Gateway Church, Children’s Ministry
- Gateway Church, Leader at Youth Camp
- Bayside Christian College, Mentoring Youth
References
Additional references available on request.
Timeline
Learning Assistant
Bayside Christian College
10.2021 - Current
Marketing Assistant
Ray White Real Estate
10.2019 - 07.2021
Santa's Helper
Scene to Believe
11.2018 - 12.2022
Assistant Florist
Stem by Stem
02.2016 - 12.2018
Certificate 4 - Chaplaincy & Pastoral Care
Eastern College
Certificate 4 - Education Support
Chisholm Institute
Certificate 3 - Business
AFL Sports Ready
High School Diploma -
Bayside Christian College
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