Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Patrick Gornell

Mindarie,WA

Summary

Organised, hard-working and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team and company goals. I am customer focused and well established in fast-paced and challenging environments. I am eager to learn and apply new knowledge with skill and efficiency.

Overview

3
3
years of professional experience

Work History

Crew Member

Hungry Jack's
11.2023 - Current
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Worked front counter, drive-thru and other areas.
  • Became familiar with products to answer questions and make suggestions.
  • Stocked shelves to organise aisles in assigned department.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Participated in ongoing training programs, continuously updating knowledge of company policies and procedures.
  • Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.

Football Referee

Football West
09.2021 - 10.2023
  • Demonstrated strong knowledge of football rules, applying them consistently throughout each match.
  • Built trust among players, coaches, and spectators by demonstrating professionalism and integrity in every game situation.
  • Supported player development by providing constructive feedback on rule violations when appropriate after games or during breaks in play.
  • Stored game equipment in correct location after game to facilitate easy retrieval before next competition.
  • Maintained an unbiased approach, making impartial decisions throughout all games officiated.
  • Stayed current on rule changes and updates through regular participation in referee training sessions and workshops.
  • Maintained detailed game records, tracking penalties and other pertinent information for accurate reporting and recordkeeping purposes.
  • Improved overall game quality through effective communication with coaches and team captains regarding rule interpretations and enforcement.
  • Developed strong rapport with teams, earning respect from both players and coaching staff through fair play management.
  • Promoted sportsmanship among players by setting a positive example through professional conduct both on-and off field.
  • Managed time effectively during matches, ensuring a consistent pace of play according to established guidelines.
  • Communicated with fans, coaches, players, and other umpires.
  • Reviewed and studied rulebooks to maintain current knowledge of updates and changes.

Canteen Assistant

Mindarie Football Club
04.2021 - 09.2023
  • Provided excellent customer service.
  • Received and stored incoming supplies according to procedures.
  • Managed cash register transactions accurately.
  • Streamlined operations by organising supplies, stocking shelves, and maintaining clean workspaces.
  • Resolved customer inquiries or complaints professionally, ensuring overall satisfaction with their dining experience.
  • Increased sales through effective upselling techniques, promoting daily specials and additional menu items.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Monitored inventory and replenished as necessary.
  • Provided speedy and efficient service.

Education

High School Diploma -

Peter Moyes Anglican Community School
Mindarie, WA
09.2026

Mindarie Primary School
Mindarie, WA
12.2020

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Clear Communication
  • Cash Handling
  • Taking Orders
  • Interactive communication skills
  • Flexible Schedule
  • Verbal and written communication
  • Leadership Qualities
  • Inventory Restocking
  • Ordering Procedures
  • Housekeeping
  • Inventory Counts
  • Point-of-sale transactions
  • Point of sale operation
  • Product Promotion
  • Collaboration and Teamwork
  • Money Handling
  • Stocking and Replenishing

Accomplishments

  • Advanced level class for English, Maths and HASS at Highschool.
  • Interschool Carnival Champion Boy 3 years consecutive.
  • U16's Football Captain.
  • Year 6 Faction Captain.

Timeline

Crew Member

Hungry Jack's
11.2023 - Current

Football Referee

Football West
09.2021 - 10.2023

Canteen Assistant

Mindarie Football Club
04.2021 - 09.2023

High School Diploma -

Peter Moyes Anglican Community School

Mindarie Primary School
Patrick Gornell