Grace Heighway
Budgee Budgee,New South Wales
Summary
My name is Grace and I am currently in year 12 at St Matthews Catholic School. I am looking for casual afternoon and weekend work. As a student I plan to achieve my goal of teaching children in the future. I believe working in customer service will expand my knowledge and increase my skills by communicating with a variety of people and ages. I am a hardworking individual that can work well in team environments as well as providing quality customer service. I am a compassionate individual who is always open to helping others. Im always looking for feedback on how I can improve my skills and attributes.
Overview
4
4
years of professional experience
Work History
Our Chow Cafe
Mudgee Catering Co
02.2022 - Current
- Supported front-of-house staff in taking orders when necessary, providing accurate information about menu items to ensure customer satisfaction.
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
- Strengthened communication skills through regular interactions with others.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely preparation of ingredients.
Catering Staff Member
Mudgee Catering Co
02.2022 - Current
- Ensured timely food preparation and delivery for seamless event execution.
- Provided friendly, courteous service to create memorable moments for guests.
- Demonstrated flexibility in handling diverse catering needs, from small gatherings to large corporate events.
- Processed customer payments and balanced cash drawers.
Babysitter
Babysitting, Mudgee
09.2021 - Current
- Children ranging from 3 months old to 4 years old
- Spent the night with children
- Supervised children engaged in physical activity, learning and social skills with peers.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Strengthened communication skills through regular interactions with others.
Coach
Cirque M, Mudgee
01.2020 - 02.2024
- Coached children ranging from 4 years old to 18+ years old
- Ensured safety of the students
- Worked in high pressure situations
- Coordinated with other instructors and coaches to determine student advancement and progress.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Offered constructive feedback to clients to help reach goals.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
Shop Assistant
Mixi Blue
01.2021 - 10.2021
- Assisted customers in locating items, ensuring a positive shopping experience.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
Education
In Year 12 Currently
St Matthews Catholic School
Mudgee, NSW11.2024
Mudgee High School
Mudgee, NSW12.2019
Skills
- Multitasking and Organization
- Friendly, Positive Attitude
- Flexible and Adaptable
- Task Prioritization
- Decision-Making
- Safety awareness
- Communication Skills
- Teamwork and Collaboration
- Problem-Solving
Commitments
- School, Monday - Friday, 8:50am, 3:10pm
Personal Information
Date of Birth: 03/26/07
Hobby - Circus
I have been doing the sport Circus for 8 years and it is one of my great passions. I can do crazy things in the air that involve silks and trapezes etc. Some of the things I can do in the air is similar to Cirque Du Soleil. I love it because as it keeps me fit and healthy.
Acquired Certificates
- Work, Health and Safety Card
Timeline
Our Chow Cafe
Mudgee Catering Co
02.2022 - Current
Catering Staff Member
Mudgee Catering Co
02.2022 - Current
Babysitter
Babysitting, Mudgee
09.2021 - Current
Shop Assistant
Mixi Blue
01.2021 - 10.2021
Coach
Cirque M, Mudgee
01.2020 - 02.2024
In Year 12 Currently
St Matthews Catholic School
Mudgee High School
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