Grace Hilton
Brisbane,QLD
Summary
My current goal is to complete my Bachelor of Education successfully at The University of the Sunshine Coast. I currently work in a high demand special assistance school and am trained and comfortable working with a large number of students to support academic success, social growth and emotional development. After completion of my studies, I would like to work in an environment that provides the opportunity to assist and support those in need. I am a very compassionate and respectful person. I believe that I am responsible as well as eager to learn new skills to increase my knowledge. I believe that I am very creative and easy to communicate with and love interacting with people and doing my best to support others.
Overview
5
5
years of professional experience
Work History
Teacher Aide
The Salvation Army Special Assistance Schools
09.2023 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Improved student behaviour management by implementing consistent routines, clear expectations, and positive reinforcement strategies.
- Enhanced students'' communication skills by implementing group activities and collaborative projects.
- Promoted a positive learning environment through the use of differentiated instruction and individualized support for diverse learners.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Maintained accurate records of student progress, attendance, and behaviour to facilitate ongoing communication with parents about their child''s educational journey.
Disability and Mental Health Support Worker
Hope And Care Community Services
12.2022 - 09.2023
- Enhanced patient well-being by providing empathetic and compassionate support in daily activities.
- Provided complex crisis intervention and stabilization to clients in psychological distress.
- Assisted clients with reaching their NDIS goals.
- Documented client progress in confidential files.
- Monitored client progress and provided feedback to families and treatment team members.
- Developed and implemented activities to help clients develop social and independent living skills.
- Worked with a selection of clients aging from 4 years to 61 years old with a large variety of mental health and disability challenges.
Certified Nursing Assistant In Training
Peninsula Palms Aged Care
06.2020 - 12.2022
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Provided customized care according to individual health care plan.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Created positive patient experience by assisting patients with bathing, ambulating, feeding and personal and oral hygiene care.
- Cared with empathy and compassion to build positive patient and family relationships.
- Supported an equal and diverse environment for patients and staff.
- Provided palliative end of life care maintaining dignity and respect for both patients and their loved ones.
Retail Sales Assistant
Foodworks Burpengary
01.2019 - 06.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Used an online system to process sales, returns and online orders.
- Increased sales by providing exceptional customer service and product knowledge.
- Improved store appearance with effective merchandising and creative displays.
- Assisted customers with prompt and polite support in-person and via telephone.
- Opened and closed store independently.
- Managed cash register after end of shift to balance and record accurate transactions.
Education
Bachelor of Education -
University of The Sunshine Coast
Sunshine Coast, QLD12.2027
Tertiary Preparation Program - Mathematics
University of The Sunshine Coast
Sunshine Coast, QLD12.2023
High School Diploma -
Grace Lutheran College
Rothwell, QLD11.2021
Skills
- Supporting Daily Living Needs
- Individualized Care
- Case Documentation
- Mental Health Support
- Confidentiality Requirements
- Developing Relationships
- Time Management
- Manual Handling
- Planning and Organising
- Punctual
- Effective Customer Communication
- Billing and Payment Processing
- Progress Reporting
References
Personal
Jodie Lloyd
Ph: 0421 606 621
Email: jodielloyd07@gmail.com
Professional
Karin Howard
Ph: 0449 579 707
Email: kaz.lifelonglearner@outlook.com
Nicky Chase
Ph: 0490 956 898
Email: nickychase10@gmail.com
Timeline
Teacher Aide
The Salvation Army Special Assistance Schools
09.2023 - Current
Disability and Mental Health Support Worker
Hope And Care Community Services
12.2022 - 09.2023
Certified Nursing Assistant In Training
Peninsula Palms Aged Care
06.2020 - 12.2022
Retail Sales Assistant
Foodworks Burpengary
01.2019 - 06.2020
Bachelor of Education -
University of The Sunshine Coast
Tertiary Preparation Program - Mathematics
University of The Sunshine Coast
High School Diploma -
Grace Lutheran College
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