Grace Ison
Platypus Shoes
Clear Island Waters,QLD
1
Language
1
Certification
4
years of professional experience
Motivated and reliable individual with experience in both the retail and hospitality industries. Demonstrated ability to provide excellent customer service in fast paced environments while efficiently handling cash transactions, operating electronic ePOS systems, managing stock and inventory, and maintaining store presentation. Skilled in restocking merchandise, assisting customers, and delivering food and beverages promptly and professionally. Strong communication, teamwork, and time management skills, with a positive attitude and a willingness to learn and take on new challenges.
Work History
Customer Service
5 Months- Provided friendly and professional customer service to assist customers with footwear and product selections. Assisted with stock replenishment, merchandising and inventory organisation. Processed customer enquires and resolved issues in a positive and efficient manner. Handled fitting assistance and product recommendations based on customer needs. Maintained knowledge of current products, promotions and store policies.
Customer Service
1 Year 2 Months- Responsibilities including serving customers efficiently at the counter, managing cash and transactions, and maintaining a clean and organised workspace. Performed food preparation tasks such as wrapping and presenting products to quality standards, as well as dish dishwashing and thorough cleaning duties to ensure hygiene compliance. Assisted with end-of-day procedures including restocking, equipment cleaning, and store closing duties.
Hair Salon Assistant
2 Years 11 Months- Developed comprehensive customer service skills through direct engagement with clients in both face-to-face and over the phone settings. Managed customer enquiries, scheduling appointments, and providing attentive service throughout the client experience. Performed shampooing and client preparation duties with care and precision, ensuring a positive and comfortable environment. Managed counter operations, including handling transactions and assisting with service coordination. Maintained high standards of cleanliness and organisation within the workspace and contributed to daily closing procedures.
Education
High School Certificate
Skills
Clear and direct communication spoken and written
Dependable and reliable
Customer service excellence
Cash handling and eftpos experience
Sales and upselling skills
Stock replenishment and inventory management
Attention to detail
Flexible with working hours (including weekends and holidays)
Certification
- Completion of First Aid
- Completion of CPR
- Certificate II - Food and Beverage Hospitality 2026
Languages
Korean and English
Availability
Part time - Available all days of the week
Timeline
Customer Service
Platypus Shoes
12.2025 - 05.2026Read More
Customer Service
Justify Ya Cafe
09.2024 - 11.2025Read More
Hair Salon Assistant
Kaos Hair Shop
01.2022 - 12.2024Read More
Year 12 Completion - 2026
High School Certificate
Read More