Grace Jacobs
Summary
Outgoing and enthusiastic professional with a passion for interacting with others and delivering excellent service. Experienced in warehouse operations, event assistance, and hospitality, with strong multitasking and customer service skills. Thrives in fast-paced environments while maintaining efficiency and organization. Has a keen interest in cooking and interior design. Recently returned home to Australia after living in London, Switzerland, and Qatar.
Overview
5
5
years of professional experience
Work History
Warehouse Worker
Bio Concepts
10.2023 - 01.2025
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 25kg.
- I kept workspaces clean by following clear guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Helped maintain an organized stockroom by labelling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
- Managed the packing and distribution of marketing materials to ensure timely delivery.
- Processed and fulfilled supplement and product orders valued up to $1 million , maintaining accuracy and efficiency.
- Coordinated stock transfers between multiple warehouses to optimize inventory levels and streamline operations.
- Opened and closed the warehouse daily, ensuring security and operational readiness.
Waitress
Putt in the Park
04.2022 - 06.2023
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Opened the facility and prepared for daily operations, ensuring a smooth start to service.
- Took orders and served customers efficiently, providing excellent hospitality.
- Prepared coffee and cocktails with accuracy and attention to detail.
- Operated the Square POS system to process payments and manage transactions.
- Cut and served up to 200 pizzas per shift , maintaining speed and consistency.
- Performed dishwashing duties and maintained cleanliness throughout service.
- Cleaned and closed the facility at the end of each shift, ensuring readiness for the next day.
Food Service Manager
Hush Hush Chefs
09.2021 - 03.2022
- Assembled and organized food stalls at expos and markets, ensuring a professional and efficient setup.
- Served and engaged with customers, providing excellent service and creating a positive experience.
- Managed long queues efficiently during busy periods to maintain smooth operations.
- Handled cash and card payments accurately while ensuring the safety of money.
- Followed strict food hygiene procedures to maintain cleanliness and food safety standards.
- Packed away unused products and ensured all surfaces were cleaned and sanitized.
- Washed dishes and utensils to maintain a clean and organized workspace.
Retail Assistant
Healthshop Aspley
06.2020 - 08.2020
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labelling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained tidy and organized store environment to comply with cleanliness standards.
Education
High School Diploma -
City of Westminster College
London, England 05-2023
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Cleanliness
- Attention to detail
- Safe food handling
- Food running
- Complex Problem-solving
- Active listening
- Food presentation
Languages
German
Elementary
Interests
- Cooking
- I like trying new recipes and food trends
- Music
- Interior Design
- Acting and Theatre
- Photography
- Dance
- Gym Workouts
Timeline
Warehouse Worker
Bio Concepts
10.2023 - 01.2025
Waitress
Putt in the Park
04.2022 - 06.2023
Food Service Manager
Hush Hush Chefs
09.2021 - 03.2022
Retail Assistant
Healthshop Aspley
06.2020 - 08.2020
High School Diploma -
City of Westminster College
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