Grace Johnstone
MORANBAH,QLD
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Able to handle hard customers and complete tasks under pressure, for instance, during a rush. Is asked to complete jobs past requirements like fixing POS machine when broken. Maintains the store's cleanliness to a high standard. Successful at building relationships with customers to increase loyalty and repeat business.
Overview
4
4
years of professional experience
Work History
Cafe Food Server
Melly's Cafe
03.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Trained newly hired employees on routine tasks and customer service.
- Processed orders on POS system and accepted cash and charge payments.
Sandwich Artist
Subway
11.2019 - 03.2023
- Kept workplace clean and organized in line with restaurant policies.
- Prepared and presented food in compliance with health and safety guidelines.
- Trained team members to prepare sandwiches and other items according to instructions.
- Accurately operated cash register to process customer payments.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
Education
High School Diploma -
Moranbah State High School
Moranbah, QLD11.2023
Skills
- Microsoft Office tools like Excel, Teams, and PowerPoint
- Data Analysis tools like RStudio, Fuji, Prism - GraphPad
- Punctuality (to work and to meet due date)
- Team Work
- Problem Solving
- Creative Thinking
- Customer Service
Accomplishments
- Was the 2020 Junior Secondary School Captain
- Received the Defence Force Future Innovator Award in 2021
- Was a STEM Ambassador in 2021
- Was apart of the Issac Regions Smart Transformations' Youth Advisory Council 2022
- Took part in the SPARQ-ed Research Immersion Program 2023
- Was School Vice Captain in 2023
Refferences
Mel Choice - Manager of Melly's Cafe
0447 608 110
Judy Naumann - Member of Moranbah Community
jnevents34@hotmail.com
Timeline
Cafe Food Server
Melly's Cafe
03.2023 - Current
Sandwich Artist
Subway
11.2019 - 03.2023
High School Diploma -
Moranbah State High School
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