Summary
Overview
Work History
Education
Skills
Timeline
Generic

Grace Kidd

Innisfail

Summary

Hardworking employee enthusiastic about learning [ Diversity in different work types] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Harvesting position. Ready to help team achieve company goals.

Overview

22
22
years of professional experience

Work History

Salesperson

Angel Salon
11.2018 - 05.2019
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Expanded customer base through targeted prospecting and networking efforts.
  • Implemented effective sales strategies to maximize revenue generation.

Volunteer

Harvest Church /Empower Church
03.2017 - 03.2019
  • Improved organizational efficiency by streamlining volunteer onboarding processes.
  • Contributed to strategic planning meetings, providing valuable insights based on firsthand experience with target populations.
  • Provided exceptional support for event management tasks, resulting in smoothly executed functions that exceeded expectations.
  • Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
  • Actively participated in staff meetings, contributing ideas for process improvement and program development strategies.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Completed daily domestic tasks in shelters and group homes to assist people in need.

Volunteer

Early Learning Center
02.2016 - 09.2016
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Coordinated and managed volunteer activities for community service projects.
  • Helped in looking after children while inside the premises and in their play grounds.

Child Care Minister

New Generation Church Ministry
01.2005 - 01.2008

- safe guarded children and worked at the child's physical level.

-Actively listened to the children special needs .

-Taught the children how to be thankful.

- Taught them how to work as a team.

- extended affection to the children,loved them and gave them required support.

-Made supplies to the children in form of basic needs, food, clothing,bedding,scholastic Materials,etc, as most of them were orphans.

Receptionist /Housekeeper

Jinja Nile Resort Hotel
01.2002 - 02.2003
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Hang, cleaned and rehung draperies to maintain freshness.
  • Changed bed linens and collected soiled linens for cleaning.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Handled requests for extra linens, toiletries and other supplies.

Accounts Assistant

Mbale Municipal Council/Northern Division
01.1997 - 12.2000
  • Enhanced financial accuracy by reconciling accounts, verifying transaction details, and resolving discrepancies.
  • Streamlined invoice processing for improved efficiency and timely payments to vendors.
  • Assisted in the preparation of accurate financial reports for senior management decision making.
  • Reduced errors in data entry by implementing a system of double-checking and cross-referencing information.
  • Enhanced team productivity by assisting with payroll processing, ensuring timely payment of employee wages.
  • Optimized tax filing processes by gathering required documentation and ensuring accurate reporting of financial data.

Education

Certificate IV in Accounting And Bookkeeping.

TAFE Queensland - Cairns.
Cairns, QLD, Australia.
12.2024

Diploma in Business Studies - Accounting And Business Management

Uganda College of Commerce/ Soroti
11.1995

High School Diploma -

Sir Tito Winyi High School
11.1991

Skills

  • Customer Engagement
  • Cross-Selling Products and Services
  • Account Management
  • Objection Handling
  • Complaint Handling
  • Networking
  • Sales Management
  • Negotiation
  • Customer Relationship Building
  • Customer Care
  • Active listening
  • Time management
  • Interpersonal Communication Skills

Timeline

Salesperson

Angel Salon
11.2018 - 05.2019

Volunteer

Harvest Church /Empower Church
03.2017 - 03.2019

Volunteer

Early Learning Center
02.2016 - 09.2016

Child Care Minister

New Generation Church Ministry
01.2005 - 01.2008

Receptionist /Housekeeper

Jinja Nile Resort Hotel
01.2002 - 02.2003

Accounts Assistant

Mbale Municipal Council/Northern Division
01.1997 - 12.2000

Certificate IV in Accounting And Bookkeeping.

TAFE Queensland - Cairns.

Diploma in Business Studies - Accounting And Business Management

Uganda College of Commerce/ Soroti

High School Diploma -

Sir Tito Winyi High School
Grace Kidd