Grace Li
Educator
Sydney,NSW
Summary
Have great passion in retailing and marketing with deep insights of the brand as well as the products. Being good at understanding customers' needs standing on their point of view. Diligent educator skilled at listening to customers, exceeding productivity targets and maintaining current knowledge of company offerings. Solves problems quickly to retain customers and delivers high level of service in every interaction.
Overview
1
1
year of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Crew Member
Yukino
Sydney, NSW
03.2022 - 08.2022
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Introduce products to the customers, especially in English to locals, to familiarize them with Asian style drinks.
- Took orders, prepared drinks and collected payments.
- Prepare materials needed daily to make drinks such as smoothie and fruit tea to ensure the freshness
- Assisted other team members to achieve goals.
- Cleaned and maintained all areas of restaurant to promote clean image.
Internship
Everbright Securities
Shanghai, China
06.2021 - 09.2021
- Sorted, organized and maintained files.
- Researched and collected case-related background information
- Collaborated with team to optimize workflow and achieve objectives.
- Analyzed problems and worked with teams to develop solutions.
Teaching Assistant
Sanli Education
Nanjing, China
01.2019 - 04.2019
- Tutored students in their problems met in SAT and Toefl test
- Partnered with teacher to plan and implement lessons following school's curriculum, goals and objectives.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported classroom maintenance and upkeep, organizing books and materials.
Education
Bachelor in Commerce -
UNSW
Sydney 09.2019 - Current
High School Diploma -
Nanjing Foreign Language School
Nanjing, China 09.2016 - 09.2019
Skills
Excellent Communication
undefinedTimeline
Crew Member
Yukino
03.2022 - 08.2022
Internship
Everbright Securities
06.2021 - 09.2021
Bachelor in Commerce -
UNSW
09.2019 - Current
Teaching Assistant
Sanli Education
01.2019 - 04.2019
High School Diploma -
Nanjing Foreign Language School
09.2016 - 09.2019
Similar Profiles
Liam CotterellLiam Cotterell
Bricklayer at Southside MasonryBricklayer at Southside Masonry
Anh Duc NguyenAnh Duc Nguyen
Sales Assistant at Daiso Japan OrganizationSales Assistant at Daiso Japan Organization
SOLOMON RAJU MUTCHUSOLOMON RAJU MUTCHU
Intern at Skill-LyncIntern at Skill-Lync