Grace Lin
Summary
Dedicated college student pursuing a degree in commerce, complemented by several years of experience as a driven restaurant server. Demonstrates a strong work ethic and adaptability, with proven ability to excel in fast-paced environments. Exceptional interpersonal skills facilitate effective communication and client engagement.
Overview
4
4
years of professional experience
Work History
Restaurant Server and Receptionist
Haidilao
glen waverley, VIC
09.2022 - Current
- Greeted and seated customers promptly, courteously, and professionally.
- Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
- Provided menu recommendations and answered questions regarding food ingredients and preparation methods.
- Answered incoming calls, took messages, and booked for customers.
- Managed multiple tasks simultaneously while providing excellent customer service.
Cashier and Boba Tea Maker
Teaser
Glen Waverley
06.2021 - 12.2022
- Collected payments and provide accurate change
- Helped customers find specific products, answered questions, and offered product advice
- Discounted purchases by scanning and redeeming coupons
- Trained new team members in cash register operation, stock procedures and customer services
- Prepared and serve food and drinks
Restaurant Waitress
Dumpling empire
Glen Waverley
03.2022 - 09.2022
- Cleaned tables and chairs to prepare dining area for next customers
- Informed customers about specials, and upselling additional food and drunk items
- Helped customers select menu items by suggesting courses, explaining specials ad answering food preparation questions
- Communicated effectively with patrons, took orders, and made item recommendations
Restaurant Waitress
Bentobento
11.2020 - 04.2021
- Satisfied customers by topping off drinks and offering Condiments, napkins, and other items
- Greeted customers, answered questions and recommended especially to increase profits
- Arranged place settings with clean tablecloths, napkins, and tableware to prepare for incoming guests
- Presented menus to patrons, answered questions about menu items, and made recommendations
Education
Graduated Secondary Student -
Waverley Christian College
Wantirna South, VIC, AustraliaBachelor of Marketing -
Monash University
Clayton, VIC11-2027
Skills
- Chinese Fluency
- Team player
- Warm and friendly
- Following directions
- Attention to Detail
- Efficient service
Timeline
Restaurant Server and Receptionist
Haidilao
09.2022 - Current
Restaurant Waitress
Dumpling empire
03.2022 - 09.2022
Cashier and Boba Tea Maker
Teaser
06.2021 - 12.2022
Restaurant Waitress
Bentobento
11.2020 - 04.2021
Graduated Secondary Student -
Waverley Christian College
Bachelor of Marketing -
Monash University
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