GRACE LU

I am an enthusiastic candidate with a strong background in delivering exceptional customer service in fast-paced environments. My expertise includes effective communication, interpersonal skills, and proficiency in preparing and selling specialty coffee drinks and pastries. I am confident in creating a welcoming atmosphere and providing high-quality service to customers, making me a valuable addition to any team.

• Reader, Smith Family Reading Program

This program is designed to assist younger children facing challenges with comprehension and are lagging in their academic performance. Throughout my volunteering experience, I was assigned to work closely with a third-grade student, dedicating four days a week to virtual sessions through calls, during which we engaged in shared reading of a book of her choosing. As the program concluded, witnessing her substantial improvement and knowing that I played a role in her academic journey was extremely gratifying.

• Dog Daycare Attendant, BB's Dog Grooming & Doggy Daycare

Engaged with dogs individually or in groups to offer exercise and stress relief. Conducted clean-up duties, including sweeping and mopping floors, shampooing carpets, and removing pet waste from yards. Ensured the hygiene of kennels, runs, and play areas to maintain a clean environment for all animals. Demonstrated the ability to handle emergencies calmly while adhering to safety protocols established by the facility.

• Reading novels
• Going on hikes
• Baking