Grace Maidens
Ramsgate,Australia
Summary
A motivated and positive individual with a willingness to learn and be apart of a full-time retail role and to commit and grow throughout the process.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Warehouse Worker
WhiteFox Boutique
Rosebery
01.2024 - Current
- Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
- Maintained cleanliness of work area, equipment and supplies used in picking process.
- Organized stock on shelves in an orderly fashion for efficient retrieval.
- Inspected and verified shipments for accuracy and quality assurance.
- Labeled packages accurately with destination addresses for shipping purposes.
- Reported any damaged products to supervisor immediately upon discovery.
- Wrapped packages securely with bubble wrap, tape and labels before loading onto delivery trucks.
- Processed returned items according to company policies and procedures.
Volunteer Work
Rocky Point Residence
Ramsgate
05.2023 - Current
- Provided emotional support and comfort towards elderly clients experiencing the physical and emotional effects of aging
- Collaborated with community partners to develop and implement a service of pet therapy, which addressed a local need of happiness
- Scheduled fortnightly or monthly visits with the patients, providing support and compassion throughout the residence.
Customer Service - Part Time Position
First Choice Liquor Market
Sans Souci
02.2023 - 01.2024
- Developed within a customer service role that improved customer service and exchanges within the alcohol industry, creating an ability to handle customer inquiries, concerns and needs, while also documenting and adjusting stock, lifting large amounts of weight, and constantly keeping the store full and presentable
- Learned and followed all store policies and procedures with an NSW RSA and GAMBLING license
- Handled customer complaints calmly and professionally, resolving customer queries in a timely manner
- Greeted customers in a friendly and professional manner.
Front of House
Burgerhead Restaurant
Botany
03.2021 - 01.2023
- Managed the daily operations of the front of house, ensuring efficient food service delivery and compliance with organizational standards
- Coordinated with front-of-house staff to ensure timely delivery and presentation of food
- Assisted in food preparation, such as making and assembling dishes
- Coordinated with the front-of-house staff to ensure that all performance areas were clean and in proper working order due to food health and safety standards
- Demonstrated excellent customer service skills to ensure all guests had an enjoyable dining experience.
Server
Ramsgate Foodies Markets
Ramsgate
03.2019 - 12.2020
- Organized and weighed crops, such as fruits, vegetables, and grains
- Assisted in food preparation, such as chopping vegetables and fruits for customers to try
- Built strong relationships with customers by providing personalized service, resulting in repeat customers and knowledge of sales through customer service.
Education
HSC -
Bethany College
Hurstville, NSW09.2022
Kindergarten to Year 6 -
St Thomas More Catholic Primary School
Brighton-Le-Sands, NSW12.2016
St Marks Preschool
Brighton-Le-Sands, NSW12-2009
Skills
- Positive Attitude
- Scheduling
- Positive and Professional
- Verbal and Written Communication
- Time Management
- Tech-Savvy
- Database Administration
- Greeting and Seating Clients
- Information Protection
Details
Sydney, NSW, Australia, 0414 352 101, Grace.Maidenss1@gmail.com
References
James Whelan, First Choice Liquor, Sans Souci, NSW, +61434546134
Accomplishments
- Recognition nominations through the "My Coles" app, during my experience at First Choice, Sans Souci Liquor Mart, for completing daily tasks and modules on time, while further being recognized by my superior.
Certification
- RSA License - Responsible Service of Alcohol
- RCG License - Responsible Conduct of Gambling
Timeline
Warehouse Worker
WhiteFox Boutique
01.2024 - Current
Volunteer Work
Rocky Point Residence
05.2023 - Current
Customer Service - Part Time Position
First Choice Liquor Market
02.2023 - 01.2024
Front of House
Burgerhead Restaurant
03.2021 - 01.2023
Server
Ramsgate Foodies Markets
03.2019 - 12.2020
HSC -
Bethany College
Kindergarten to Year 6 -
St Thomas More Catholic Primary School
St Marks Preschool
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