Grace Maina
19 Beachmere Street, Burnett Heads,QLD
Summary
A hardworking and passionate to the job.
Willing to learn about different things.
Fast learner.
Overview
5
5
years of professional experience
Work History
Manager/Commercial Cleaner
Motel Maclean/ Leigh Cocks
01.2018 - 03.2023
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Recorded inventory sales into organization's weekly income report.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
Cleaner
Mareeba Aged Care
05.2020 - 07.2020
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals and materials properly and with caution.
- Emptied trashcans and transported waste to collection areas.
- Organized and used industrial cleaning products following strict safety procedures.
- Worked on cleaning team to service hotels, offices and other commercial buildings.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Maintained floor cleaning and waxing equipment.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Cleaner
Uniting Aged Care
07.2020 - 11.2021
- Handled equipment, chemicals and materials properly and with caution.
- Organized and used industrial cleaning products following strict safety procedures.
- Emptied trashcans and transported waste to collection areas.
- Worked alongside other cleaners to complete jobs in corporate office buildings.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Cleaner
ISS Facility Services
06.2021 - 12.2021
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals and materials properly and with caution.
- Emptied trashcans and transported waste to collection areas.
- Organized and used industrial cleaning products following strict safety procedures.
- Worked alongside other cleaners to complete jobs in corporate office buildings.
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Responded immediately to calls from personnel to clean up spills and wet floors.
Laundry
The Laundry Yamba
11.2021 - 03.2023
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Maintained safety practices at all times to protect personnel and laundry loads.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature and cleaning agents.
- Loaded and unloaded machines, ironed pieces and folded cleaned items.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Bachelor of Science - HRM/ Hotel Restaurant Management
System Plus College Foundation
Philippines 04.2017
Skills
- Customer Needs Assessments
- Maintaining Safety Protocols
- Guest Relations
Timeline
Laundry
The Laundry Yamba
11.2021 - 03.2023
Cleaner
ISS Facility Services
06.2021 - 12.2021
Cleaner
Uniting Aged Care
07.2020 - 11.2021
Cleaner
Mareeba Aged Care
05.2020 - 07.2020
Manager/Commercial Cleaner
Motel Maclean/ Leigh Cocks
01.2018 - 03.2023
Bachelor of Science - HRM/ Hotel Restaurant Management
System Plus College Foundation