GRACE MARLIN
Turramurra,NSW
Summary
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
6
6
years of professional experience
Work History
ASSISTANT
NURSING
01.2021 - 01.2023
- To leverage my experience in the care and hospitality sectors to explore a new career pathway in administration, customer service and event management
- TO 2023
- Provided personal care to residents in aged care with high needs, including dementia and end stage life
Receptionist
WOTSO
03.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone, or postal mail.
- Assisted with onboarding new clients and securing paperwork completion.
- Handled assignments independently with good judgement and critical thinking skills.
HEAD
BARISTA
01.2018 - 01.2023
- BOBBIN, BAKERY
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Helped management develop employee improvement plans and motivate team members to continually improve.
HammondCare
01.2021 - 01.2022
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
- Identified and reported unsafe situations to maintain adherence to safety protocols
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks
- Documented patient information and care activities in electronic health record
Education
Certificate III - Nursing Assistance
St Leonards TAFE
2020
High School Certificate -
Turramurra High School
11.2020
Skills
- Observational Skills
- Excellent communication
- Ability to work in a team
- Creativity
- Leadership skills
- Great time management skills
- Problem solving
- Good Listening Skills
- Collaborative Relationships
- Media Relations
Additional Information
Volunteering experience
Royal Far West – Children’s Charity, Manly NSW
Events team -
- stoke festival, Munich Germany
- Outtosea boat party, Split Croatia
- Crozzie night club, Split Croatia
Timeline
Receptionist
WOTSO
03.2023 - Current
ASSISTANT
NURSING
01.2021 - 01.2023
HammondCare
01.2021 - 01.2022
HEAD
BARISTA
01.2018 - 01.2023
Certificate III - Nursing Assistance
St Leonards TAFE
High School Certificate -
Turramurra High School
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