Grace Mitchell
North West Coast TAS ,TAS
Summary
I’m Grace and I enjoy being able to assist at enhancing the quality of life for clients with disabilities, I excelled in relationship building and daily living assistance at Multicap. My expertise in problem-solving and dedication to maintaining client confidentiality led to significant trust and respect from both clients and their families, showcasing my ability to deliver compassionate and efficient care. I have previously worked in high pressure environments and want to continue to make a difference in individuals lives.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Multicap
09.2024 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Provided emotional support to clients during challenging times, fostering resilience and coping skills.
- Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
Cook
Highway Halt
05.2023 - 09.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Shop Assistant
Highway Halt
01.2021 - 05.2023
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Prioritized responsibilities to meet timelines.
- Delivered clear and effective information across diverse channels.
- Working under high pressure situations
- Ability to work collaboratively
- Checked incoming orders and organized new stock.
- Contributed to team success by supporting colleagues during peak periods or staff shortages.
- Remained calm and composed in tense situations involving angry or upset customers.
Education
Certificate III - Certificate III Individual Support
TasTAFE Tas Au
Burnie Tas09.2024
Skills
- Daily living assistance
- Problem-solving
- Housekeeping and meal preparation
- Personal care
- Independent living support
- Relationship building
- Disability awareness
- Documentation and reporting
- Client confidentiality
- Incident reports
- Mobility support
- Meal planning
- Computer skills
- Individual support plans
- Dressing assistance
- Risk assessments
- Transportation assistance
- Team leadership
- Elderly care
- Feeding assistance
- Medication organization
- Grooming support
- Manual handling
- Medication administration
- Personal care, showering, bed bathing, grooming
- Experience with complex care clients- SPC catheters, bowel training
Certification
- Current driver’s license P1’s
- WWVP- NDIS endorsed
- First aid (CPR)
- Covid vaccinated
- Current national police check
- NDIS worker screening check
Timeline
Disability Support Worker
Multicap
09.2024 - Current
Cook
Highway Halt
05.2023 - 09.2024
Shop Assistant
Highway Halt
01.2021 - 05.2023
Certificate III - Certificate III Individual Support
TasTAFE Tas Au
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