ABIGAIL KUNDA
Newman,WA
Summary
Skilled worker with proven ability to perform variety of tasks, including maintenance, customer service. Ability to multitask, work independently and within teams in fast-paced, high volume environments. Excellent work performance and attendance record. Highly motivated and positive individual with great organizational and communication skills. Customer service master and efficient problem solver. Can learn administrative functions of the practice. Provide thorough answers and solutions and provide an exceptional customer experience.
Friendly individual touting great customer engagement and up-selling skills in Service Crew position. Offering reliability, punctuality and attention to detail.
Overview
8
8
years of professional experience
Work History
Assistant Educator
YMCA Newman Early Learning Centre
Newman, WA
02.2015 - 05.2016
- Instructed children in health and personal habits, such as eating, resting and toileting
- Dressed and changed infant and toddler diapers to maintain hygiene
- Engaged with children on individual basis to build positive relationships and promote learning
- Established safe play environment for children
- Encouraged curiosity, exploration and problem-solving appropriate to children’s development levels
- Addressed behavioral and learning issues with parents and daycare management
- Organized and engaged in recreational activities such as games and puzzles
- Communicated with parents through enrollment, tours, newsletters, conferences and direct personal communication
- Monitored each student’s educational progress with individualized charts and files
- Incorporated music and play into developmentally appropriate activities
- Maintained safe play environment by emphasizing and maintaining cleanliness and organization
- Implemented curriculum to enhance classes with learning-focused activities
- Communicated openly with children's parents about daily activities and behaviors
- Managed food inventory for 38-person center in accordance with nutritional guidelines
- Maintained accurate and detailed records, including staff and child files on enrollments, attendance, health and safety, emergency contact information and incident reports
Assistant Educator
Newman Daycare Center
Newman, WA
05.2016 - 08.2017
- Continually kept abreast of toy and child-related recalls and safety warnings
- Encouraged good behaviors using positive reinforcement methods
- Engaged with children on individual basis to build positive relationships and promote learning
- Maintained accurate accounting of tuition and operating reports
- Communicated openly with children's parents about daily activities and behaviors
- Incorporated music and play into developmentally appropriate activities
- Addressed behavioral and learning issues with parents and daycare management
- Dressed and changed infant and toddler diapers to maintain hygiene
- Consistently enforced disciplinary limits for structured environment conducive to learning
- Maintained safe play environment by emphasizing and maintaining cleanliness and organization
- Promoted good health by preparing meals with organic and natural ingredients
- Instructed children on proper health and personal habits
- Instructed children in health and personal habits, such as eating, resting and toileting
- Allowed for ample outdoor recreation time to support physical development
- Designed monthly activity schedules to balance play, rest and learning time
- Monitored and enforced adequate supply and material inventory
- Administered medications and kept appropriate records
- Monitored each student’s educational progress with individualized charts and files
- Maintained accurate and detailed records, including staff and child files on enrollments, attendance, health and safety, emergency contact information and incident reports
- Encouraged early literacy through read-aloud time and alphabet games
- Escorted children on outings and trips to local parks and zoos
- Maintained daily records of activities, behaviors, meals and naps
- Familiarized parents with center's policies, regulations, fees and curriculum
- Read stories to children and taught painting, drawing and crafts
Creche Attendant
Shire of East Pilbara Council
Newman, WA
06.2019 - Current
- Returned phone messages and emails as soon as received and responded to complaints before issues escalated
- Created communication strategies to meet client objectives
- Mentored other educators by delivering insight, positive feedback and constructive criticism
Education
Bachelor of Science - Nursing
Charles Darwin University
Casuarina, NT2021
Skills
- Organization and planning
- Customer relations
- Time sheet processing
- Budgeting and finance
- Data entry
- Attention to detail
Timeline
Creche Attendant
Shire of East Pilbara Council
06.2019 - Current
Assistant Educator
Newman Daycare Center
05.2016 - 08.2017
Assistant Educator
YMCA Newman Early Learning Centre
02.2015 - 05.2016
Bachelor of Science - Nursing
Charles Darwin University
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