Grace Nolan
Byron Bay,NSW
Summary
Dynamic sales and operations professional with proven success at Smart Energy Group, adept at enhancing customer relationships and streamlining project coordination. Skilled in CRM systems and effective communication, I excel in driving sales growth and ensuring operational efficiency, consistently exceeding client expectations and fostering long-term partnerships.
Overview
3
3
years of professional experience
Work History
Salesperson
Upscale business coaching
Byron bay
05.2026 - Current
- Developed key customer relationships to increase sales.
- Supported onboarding for new coaching clients.
- Educated customers about products and services offered by the company.
- Provided personalized service to build relationships with customers.
Operations Assistant
Static Solar & Electrical
Tweed heads
10.2025 - 05.2026
- Coordinated project schedules and client communications for Smart Energy Group service teams.
- Managed appointment bookings, calendar updates, and follow-up reminders for energy assessments.
- Prepared customer records, service documents, and internal files using CRM systems.
- Supported installers with work orders, site details, and daily dispatch coordination.
- Reviewed invoices, purchase requests, and service paperwork for accuracy and completeness.
- Liaised with clients, contractors, and office staff to resolve scheduling changes.
- Tracked project updates, permits, and compliance documents for energy service operations.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Spoke with suppliers and ordered stock.
Installations coordinator & Sales
Smart Energy Group
Byron bay , 2481
01.2024 - 09.2025
- Coordinated project schedules and client communications for Smart Energy Group service teams.
- Managed appointment bookings, calendar updates, and follow-up reminders for energy assessments.
- Prepared customer records, service documents, and internal files using CRM systems.
- Liaised with clients, contractors, and office staff to resolve scheduling changes.
- Supported installers with work orders, site details, and daily dispatch coordination.
- Reviewed invoices, purchase requests, and service paperwork for accuracy and completeness.
- Tracked project updates, permits, and compliance documents for energy service operations.
Education
Stella Maris Catholic Girls
Manly Skills
- Customer relationship management
- CRM systems
- Sales forecasting
- Sales pipeline management
- Product demonstrations
- Order processing
- Invoice review
- Appointment scheduling
- Effective communication
- Problem solving
- Customer service
Timeline
Salesperson
Upscale business coaching
05.2026 - Current
Operations Assistant
Static Solar & Electrical
10.2025 - 05.2026
Installations coordinator & Sales
Smart Energy Group
01.2024 - 09.2025
Stella Maris Catholic Girls