GRACE PARKER
GOLD COAST
Summary
I've been living on the Gold Coast for the past three years, originally from the UK, and I have recently applied for the partner visa to stay here permanently. I’m currently seeking new job opportunities and am open to any fresh challenges. I’m a hardworking individual with a strong ability to lead and thrive in a team environment.
Overview
4
4
years of professional experience
Work History
Team leader
Yochi
05.2023 - Current
- I've been with Yo-chi since 2023, and I absolutely love my role as a team leader. It's been exciting to be part of a fast-growing business that has expanded lots over the last couple of years.
- In my role I led team of staff, ensuring efficient operations and high-quality customer service.
- I train new employees on procedures, promoting teamwork and operational excellence.
Au Pair
09.2022 - 01.2023
- When I first moved to Australia, I worked for a family who required support with their daily routines, including caring for their children and managing household chores. I took on various tasks such as cooking, cleaning, and assisting wherever needed. This role was not only fulfilling but also gave me the opportunity to explore Australia for the first time.
Seasonal Customer Service Agent
Jet2Holidays
05.2022 - 09.2022
- I had a seasonal role at JET2 at Stansted Airport in London, where I was responsible for providing exceptional customer service from the moment customers arrived at the airport until they boarded the plane. This role gave me the opportunity to interact with a diverse range of people and taught me how to effectively address various needs and requirements.
Barista
Costa Coffee
05.2021 - 06.2022
- While studying, I worked as a barista at Costa Coffee, where I gained hands-on experience in steaming milk, extracting coffee, and crafting a variety of hot and cold beverages. I worked at a high-paced drive-thru store, which was both challenging and rewarding. The fast-paced environment kept us busy, and there was always something new to learn and improve upon.
Education
Colchester Sixth Form College
05.2022
St Mary's School For Girls
06.2020
Skills
- Team Management
- Customer Service
- Teamwork and collaboration
- Team motivation
- Attention to detail
- Communication Skills
- Hard Work and Dedication
- Interpersonal Skills
LANGUAGES
English
Timeline
Team leader
Yochi
05.2023 - Current
Au Pair
09.2022 - 01.2023
Seasonal Customer Service Agent
Jet2Holidays
05.2022 - 09.2022
Barista
Costa Coffee
05.2021 - 06.2022
Colchester Sixth Form College
St Mary's School For Girls
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