Grace Pentleton
Varsity Lakes
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure a position. Ready to help team achieve company goals.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
6
6
years of professional experience
Work History
Good Price Pharmacy
Courtney
Goldcoast
02.2023 - Current
- Identified needs of customers promptly and efficiently.
- Achieved cost-savings by developing functional solutions to problems.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Worked effectively in team environments to make the workplace more productive.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Performed administrative duties such as ordering supplies, maintaining inventories, preparing reports.
- Responded to telephone inquiries and provided information about order status, store hours and pharmacy procedures.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Managed inventory and reduced costs by negotiating prices with multiple generic pharmaceutical suppliers.
- Opened incoming supplies and stocked in correct locations.
- Maintained pharmacy counter and related areas in clean, neat and organized fashion.
- Managed stock levels through regular cycle counts and monitored expiration dates of drugs.
- Answered customer inquiries regarding their medical conditions or medications taken.
- Inspected merchandise for defects prior to display on sales floor or shipment to customers.
- Drove sales using upselling and cross-selling strategies.
- Improved customer service feedback scores through outstanding service.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Recommended, selected and located merchandise based on customer desires.
- Maintained an organized store environment by restocking shelves and organizing displays.
- Managed cash register operations using POS system and processed sales and returns.
- Assisted in ringing up sales at registers and bagging merchandise.
- Maintained knowledge of sales and promotions, return policies and security practices.
Lashedbynaomi
Myself
01.2022 - Current
- I run my studio out of my apartment in varsity lakes
- Stocked supplies, such as tweezers, brushes, adhesives and other necessary items.
- Kept work areas, tools and equipment properly sanitized to reduce risk of cross-contamination.
- Performed lash extensions, classic and volume sets, as well as lash lifts for clients.
- Designed specific eyelash treatments based upon guests' individual needs.
- Self-marketed and promoted services online to obtain new clients and retain prior clients.
- Networked with local contacts to optimize business opportunities for eyelash business.
- Attended training sessions regularly to stay up-to-date on new products and procedures.
Silly Solly
Winnie
11.2019 - 03.2023
- Delivered services to customer locations within specific timeframes.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Worked effectively in fast-paced environments.
- Paid attention to detail while completing assignments.
- Worked well in a team setting, providing support and guidance.
- Applied effective time management techniques to meet tight deadlines.
- Resolved problems, improved operations and provided exceptional service.
- Developed strong organizational and communication skills through coursework and volunteer activities.
Allied Pickford's Removal
Scooter
08.2022 - 01.2023
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
- Ran errands and provided general office support in a professional environment.
Life Education
Sandra
02.2019 - 01.2020
- Identified issues, analyzed information and provided solutions to problems.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Self-motivated, with a strong sense of personal responsibility.
- Developed strong organizational and communication skills through coursework and volunteer activities.
Education
High School Diploma -
Robina High-school
Robina10.2019
Education -
Clover Hill Sate School
Mudgeeraba, QLD11.2015
Skills
- I understand software systems, am quick to learn with computers with most IT fast pace worker, extremely driven, hard worker
- Great people skills! Customer service is highly important to me working in retail and other industries
- I always like to present myself professionally
- I am eager to learn, i am always willing to put myself out there
Timeline
Good Price Pharmacy
Courtney
02.2023 - Current
Allied Pickford's Removal
Scooter
08.2022 - 01.2023
Lashedbynaomi
Myself
01.2022 - Current
Silly Solly
Winnie
11.2019 - 03.2023
Life Education
Sandra
02.2019 - 01.2020
High School Diploma -
Robina High-school
Education -
Clover Hill Sate School