Grace Poa
Cairns,Qld
Summary
Dedicated and organised law student with a Bachelor of Law and Arts, demonstrating a strong ability to balance academic commitments with professional responsibilities. Successfully maintained a part-time job throughout the entirety of my degree, showcasing excellent time management, multitasking, and work ethic.
Overview
6
6
years of professional experience
Work History
Supervisor/Assistant Manager
Ollys Friendly Grocer
2018.04 - Current
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Student Volunteer
Far North Queensland Law Association
2021.02 - 2022.11
- Participated in a volunteer mentoring program through the FNQLA with John Hayward, Director at WGC Lawyers.
- Displayed excellent time management skills while balancing academic responsibilities alongside mentoring program.
- Strengthened interpersonal communication abilities through constant interaction with my mentor.
- Developed rapport with new professional contacts.
- Gained realistic expectations of legal practice.
Volunteer
Legal Aid Queensland
2021.10 - 2021.10
- Skilled at working independently and collaboratively in a team environment.
- Prepared materials and took clear notes to distribute.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Developed and maintained courteous and effective working relationships.
Volunteer
Cairns Food & Wine Festival
2021.10 - 2021.10
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Conferred with government representatives to asses and meet event needs.
Education
Bachelor of Law And Arts - Politics And International Relations
James Cook University
Cairns, QLD2025
Skills
- Document Preparation
- Judgement and Decision Making
- Teamwork and Collaboration
- Attention to Detail
- Excellent Communication
- Effective Multitasking
Memberships
- James Cook University Inter Alia Law Society
- Far North Queensland Law Society
- Queensland Law Society
Timeline
Volunteer
Legal Aid Queensland
2021.10 - 2021.10
Volunteer
Cairns Food & Wine Festival
2021.10 - 2021.10
Student Volunteer
Far North Queensland Law Association
2021.02 - 2022.11
Supervisor/Assistant Manager
Ollys Friendly Grocer
2018.04 - Current
Bachelor of Law And Arts - Politics And International Relations
James Cook University
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