Grace Rainger

Provided exceptional customer service through digital channels including chat, email, and social media. Assisted customers with product inquiries, processed online orders, and resolved issues related to shipping and returns. Demonstrated strong knowledge of Lululemon's products and brand values. Actively engaged with customers to build relationships and drive sales.

Managed cruise ship tours for tourists, including overseeing stock management, ordering, and maintaining adequate stock levels. Conducted employee training sessions to ensure high standards of service. Handled customer inquiries and complaints effectively to maintain customer satisfaction. Provided support in cleaning the shop and operated the till for transactions. Managed packing and shipping of overseas orders.

Assisted elderly residents with care as needed, ensuring their comfort and well-being. Organized food deliveries and served meals to residents. Changed sheets and organized rooms to maintain a clean and tidy environment. Handled laundry duties on occasional days. Assisted in transferring residents when mobility support was required. Performed household duties including regular check-ins with residents, ensuring they were clean, fed, and all their needs were met.