Summary
Work History
Skills
References
Hobbies and Interests
Timeline
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GRACE RAYMOND

Canberra,ACT

Summary

Results-driven bringing 20+ years of experience in product development, promotion, and optimization. I am skilled in developing lasting client rapport based on knowledgeable support and consistent service. I am proficient in developing and applying advanced marketing, prospecting and merchandising strategies to accomplish promotional goals. I have demonstrated success in building networks and supporting branding objectives. I am a motivated Sales/Business Manager with accomplished sales team history and noted for maximizing profit and maintaining industry trend knowledge.

Work History

Sales Manager and BDM

Inside Outside Facility Services
Canberra
10.2023 - Current
  • Planned dinners and lunches with Strata companies in Canberra to develop strong and ongoing relationships
  • Interfaced directly with customers when necessary in order to resolve issues quickly and efficiently
  • Developed and negotiated tenders and quotes to win and close contracts
  • Communicated with Strata companies regarding new enhancements within the business
  • Met with potential clients and went above and beyond to establish a great relationship so that moving forward, the company and myself were at front of mind for future contracts
  • Visited sites and complexes daily to view and draw up SOPs
  • Met with our teams on site to give a proper walk through of complex once contract was won
  • Attended Galas and award nights for the Strata companies to further continue relationships
  • Sought out new business by looking at new developments going forward, spoke with the direct developer to get in first and put our name forward to the Strata
  • Developed the new website that is currently getting ready to go live
  • Developed marketing material.

Business Manager

Audi, Phillip

Channel Sales Manager

ActewAGL, Canberra
  • Monitored competitor activity to stay ahead of the competition in terms of products, services, and pricing
  • Identified potential new markets for products and services offered by the organization
  • Traveled for in-person meetings with customers and partners, developing key relationships
  • Built partnerships with third-party vendors to expand sales opportunities
  • Maintained up-to-date knowledge of industry developments through research activities and networking events.

Digital Marketing Strategist

JSLmedia, Canberra
  • Conducted market research and reported on competitors
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development
  • Managed a team of diverse channel sales professionals, set channel strategies and achieved sales and profit goals by selling goods and services and building customer partnerships that I still hold
  • Used change methodologies to increase sales and led projects for increased productivity
  • Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth
  • Distributed product lines to market by segmenting sales operations to focus on in-house sales teams, dealers, retailers, affiliates, and direct marketing.

Digital Sales Manager

News Corp, Alice Springs
  • Conducted market research and reported on competitors
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development
  • Managed a team of diverse channel sales professionals, set channel strategies and achieved sales and profit goals by selling goods and services and building customer partnerships that I still hold
  • Used change methodologies to increase sales and led projects for increased productivity
  • Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth
  • Distributed product lines to market by segmenting sales operations to focus on in-house sales teams, dealers, retailers, affiliates, and direct marketing.

Telstra Sales/Business Sales Manager

Telstra, Bundaberg
  • Empowered team synergy and a positive workflow
  • Planned and supervised online presence efforts
  • Continually brainstormed new and creative growth strategies.

Skills

  • Leadership Skills
  • Decision Making
  • Fast Learner
  • Computer Skills
  • Communication
  • Adaptability
  • Ability to Work Under Pressure
  • Ability to Work in a Team
  • Customer Service
  • Conflict Resolution
  • Interpersonal Skills
  • Communication Skills
  • Marketing
  • Sales Tracking
  • KPI Tracking
  • Sales Planning
  • Key account development
  • Sales team training
  • KPI analysis
  • Account Management
  • Market Research
  • Client Relationship Management

References

References available upon request

Hobbies and Interests

  • Music - Currently perform with the band 'Salvation Jane'
  • Restoring furniture
  • Involved with running a local charity in QLD Maleny - 'Maleny's Milkin It'

Timeline

Sales Manager and BDM

Inside Outside Facility Services
10.2023 - Current

Business Manager

Audi, Phillip

Channel Sales Manager

ActewAGL, Canberra

Digital Marketing Strategist

JSLmedia, Canberra

Digital Sales Manager

News Corp, Alice Springs

Telstra Sales/Business Sales Manager

Telstra, Bundaberg
GRACE RAYMOND