Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Grace Robbins

ELLENBROOK,Western Australia

Summary


Experienced with managing daily cafe operations, including staff supervision and inventory control. Utilises strong organisational skills and attention to detail to ensure smooth and efficient workflow.


I am looking to expand my skills into the medical field as a progress in my nursing degree. I am currently working in the café industry and am eager to transition into a medical receptionist role to gain hands-on experience in the healthcare field before completing my studies. With a strong passion for healthcare and excellent communication and organisational skills, I am excited to contribute to the smooth operation of a medical office while learning from professionals in the field.


Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant Cafe Manager

Lot Six Zero
04.2023 - Current
  • Managed daily cafe operations for smooth workflow and increased productivity.
  • Trained new employees on company policies and procedures to maintain a high level of performance.
  • Performed routine equipment maintenance checks to minimize downtime due to malfunctions or repairs needed.
  • Scheduled employee shifts efficiently, balancing workload while minimizing labor costs.

Restaurant Supervisor

Dome
10.2019 - 03.2023
  • Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
  • Improved customer satisfaction by ensuring consistent quality of food and service.
  • Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
  • Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.

Education

Bachelor of Science - Nursing

Edith Cowan University
Perth, WA
06-2027

Western Australian Certificate of Education (WACE) -

Aveley Secondary College
Aveley, WA
10-2023

Skills

  • Scheduling and planning
  • Staff training and development
  • Health and safety regulations
  • Recruitment and hiring
  • Timekeeping
  • Complex Problem-solving
  • Cross-functional teamwork

Certification

  • First Aid Certification in CPR and Basic Life Support (2024)
  • Hand Hygiene Certificate (2024)

Timeline

Assistant Cafe Manager

Lot Six Zero
04.2023 - Current

Restaurant Supervisor

Dome
10.2019 - 03.2023

Bachelor of Science - Nursing

Edith Cowan University

Western Australian Certificate of Education (WACE) -

Aveley Secondary College

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Grace Robbins