Grace Rollston
Canberra,ACT
Summary
Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Overview
2
2
years of professional experience
Work History
Babysitting
Various families
Canberra, ACT
01.2023 - Current
- Developed trusting relationships with both parents and children through consistent interaction throughout babysitting engagements.
- Responded quickly to any emergency situation that may arise during babysitting hours.
- Followed strict confidentiality guidelines regarding family information shared during babysitting sessions.
- Collaborated with parents regarding their expectations from babysitting services provided.
Retail Shop Assistant - Volunteer Position
St Vincent de Paul
Canberra, ACT
05.2022 - 12.2023
- Resolved customer disputes professionally using problem solving skills.
- Answered incoming calls from customers seeking information about products or services offered by the store.
- Fostered positive relationships with customers by providing excellent customer service.
- Monitored floor traffic to identify potential shoplifters or security risks while remaining alert at all times.
- Participated in regular inventory counts to ensure accuracy of stock records.
- Assisted customers in selecting merchandise based on their individual needs.
- Processed customer payments accurately and efficiently, including cash, credit, and debit transactions.
- Greeted customers upon entry and provided assistance with locating items.
- Restocked shelves with new inventory as needed throughout the day.
- Brought customer issues to immediate attention of supervisor to achieve quick resolutions.
Education
Canberra Grammar School
Canberra, ACTSkills
- Organisation and Time Management
- Teamwork and Collaboration
- Relationship Building
- Attention to Detail
- Problem Resolution
- Customer Complaint Resolution
- Cash Handling
- Customer Service
- POS System Operation
- Customer inquiries
- Customer Satisfaction
- Positive and professional
Affiliations
- Waterpolo
- Rowing
Referees
- XXX
Timeline
Babysitting
Various families
01.2023 - Current
Retail Shop Assistant - Volunteer Position
St Vincent de Paul
05.2022 - 12.2023
Canberra Grammar School
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