Summary
Overview
Work History
Education
Skills
welcoming, guest relation, innocent, charming
Additional Information
Languages
Timeline
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Grace Ryan

Travancore ,ACT

Summary

Proactive Assistant Manager with extensive experience in sales, customer care, and front office operations. Proven track record in maintaining an organized store environment, handling cash accurately, and fostering strong customer relationships to increase sales. Skilled in money handling, customer relations, team motivation, and product knowledge.

Overview

4
4
years of professional experience

Work History

Assitant Manager

Shamba Lodge
01.2024 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Sales Assistant, Customer Care, Front Office,

Sangita Grumeti Reserve
03.2021 - Current
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

Certificate I - Labour Based Technology

Mbeya Univeristy of Science And Technology
Tanzania
06.2021

Skills

  • Money Handling
  • Customer Relations
  • Team motivation
  • Product and service knowledge

welcoming, guest relation, innocent, charming

Greet  guest with smile

Establishing connection with good eye contact

Greet the guest verybally and introduce yourself

Call the guest by their first name

To make my guest feel special

Additional Information

I am really excited about this opportunity and believe my skills and experience would be valuable asset to your team,

I am confident i can make a significant contribution to your company and achieve great things in this role.

I am a quick learner and eager to take on new challenges. i am confident i can quickly adapt to the demands of this role

Languages

English
Full Professional

Timeline

Assitant Manager

Shamba Lodge
01.2024 - Current

Sales Assistant, Customer Care, Front Office,

Sangita Grumeti Reserve
03.2021 - Current

Certificate I - Labour Based Technology

Mbeya Univeristy of Science And Technology
Grace Ryan