Summary
Overview
Work History
Education
Skills
Languages
Projects
Accomplishments
Affiliations
Timeline
Generic

GRACE SINATHAMBY FLEGG

MEREWETHER,AUSTRALIA

Summary

Completed 2019 - Please refer to attached Insights Discovery Personnel Profile Seasoned Clinic

Skilled in leading healthcare facilities through periods of significant change and improvement, with hands-on experience in strategic planning, staff development, and operational management. Known for strengths in enhancing patient care quality, implementing cost-saving measures without compromising service delivery, and fostering interdisciplinary collaboration. Demonstrated ability to improve patient and staff satisfaction scores and streamline hospital processes for better efficiency across various departments. Skilled at fostering team collaboration and driving continuous improvement initiatives

Overview

36
36
years of professional experience

Work History

Dialysis Clinic Manager

Fresenius Medical Care
Newcastle, Australia
08.2010 - Current
  • Oversee optimal patient care and best patient outcome in accordance with Fresenius Medical Care Core Values
  • All duties and responsibilities of managing a De Novo clinic to a profitable clinic by Workforce Optimization and Inventory Management
  • ACHS Accreditation successfully completed every 3 years, Department of Health, and Clinician & Doctor Engagement
  • Optimization of Clinical Standards - Staff Education, Training, Competencies & Quality Improvement Projects
  • WHS, Audits, Consumer Engagement, Complain Management, Operational, Maintenance of clinic, Quality & Risk Management
  • Reports, analysis, ANZ activities involvement, Safety & Quality projects
  • Involvement in various committees, example Policy Review Committee
  • Infection Prevention & Control Programs, including Antimicrobial Stewardship
  • All responsibilities are carried out in accordance with company Core Values, Quality, Compliance, Patient Centric and effective communication
  • Accredited Hand Hygiene Auditor Educator of Clinic and Australia
  • Oversee clinics quality projects BCM, Vascular Access, BVM, Econ5 and many more quality projects

Team Leader Home Training Unit (PD and HD)

Hunter New England Local Health District
02.2008 - 08.2010
  • Clinical leadership to the unit and coordination of patient care for the home dialysis population in Southern Sector of HNEAHS (190 patients)
  • Act as a resource to the JHH Department of Nephrology, generalist nurses, general practitioners and allied health staff in the delivery of care
  • Provide high quality nursing assessment, planning, implementation and evaluation using best practice principles as part of a collaborative partnership with patients, families, the multidisciplinary team and other key stakeholders
  • This is in accordance with the relevant legislations, organizational policies and procedures, professional standards of practice
  • Lead research and quality activities including service planning and development, clinical audit, clinical redesign, practice development projects and research
  • Assist with the formulation and evaluation of policies and procedures
  • Liaise with Medical Practitioners, Allied Health staff, Pre-Dialysis Clinical Co-ordinator, Patient flow coordinator and other Team Leaders to implement patient management plans e.g
  • Suitability to commence in community facility
  • Development and contribution to a collaborative team environment that focused toward patient centred care
  • Provide appropriate generalist and specialist education, health promotion and prevention relating to acute care nursing issues, for nursing students, colleagues, patients, families and other interested groups or individuals to enhance understanding and knowledge about relevant illness and disease processes
  • Assists with the unit budget and cost containment by maintaining an awareness of financial constraints and by utilizing resources effectively and wisely

Team Leader Peritoneal Dialysis Unit

Hunter New England Local Health District
06.2007 - 02.2008
  • Coordination of home PD Training which involves assessment of PD suitability, education, training and organizing supplies
  • Personally, involved in commissioning monthly PD Clinic, to review patients more frequently to avoid hospitalization at zero cost to Wansey
  • Currently maintaining 119 patients at home, with 3 different automated and manual Peritoneal Dialysis Systems (one of largest in Australia)
  • Provide consultation and educational services to nursing homes, regional hospitals, private hospitals and support PD patients at JHH
  • Involvement in international multicenter trial of new dialysis fluid for better preservation of Peritoneal membrane
  • Delivering Dialysis Prescriptions to patients to ensure that they are adhering to national and international targets
  • Peritonitis management, keeping statistic, retraining at home, problem solving over the phone, fluid assessment is part of daily duties
  • All other duties involve in smooth running of a unit

Registered Nurse Renal

Hunter New England Local Health District
01.2003 - 06.2007
  • Assessment of general condition of patients i.e
  • Dry weight, blood pressure, fistula care, exit site care, diet and medication assessment
  • Problem solving and emergency procedure reviews in the unit and at home to maintain patient at home
  • Evaluate social needs of patients and liaise with other health care professionals accordingly
  • Provide education to patients, carers, consultation, act as a resource person, retraining at home, in services and seminars
  • Participate in community awareness programmers and provide education for community staff
  • Demonstrate effective communication skills with every significant other caring for a home patient
  • Assist with formulation, implementation, monitoring and evaluation of service provided
  • Actively participate in quality improvement
  • Pre dialysis home environment assessment for suitability of home dialysis
  • Be aware of the hospital fire, disaster and other emergency procedures
  • Documentation and statistic as required by nursing administration

Observe strict OH&S issues, universal precautions and infection prevention procedures to keep patients at home

Registered Nurse Renal

King Faisal Specialist Hospital and Research Centre
Riyadh, KSA
01.1999 - 01.2002
  • Company Overview: JCIA accredited Facility
  • Responsible for assessment and safe delivery of treatment to acute and chronic patients
  • Apheresis of patients with familial hypercholesterolemia
  • One of unit resource persons for LDL apheresis
  • Contributed in developing P&P on LDL apheresis
  • Quality assurance and improvement of patient's laboratory markers on hemoglobin, iron studies and other activities
  • Kinetic modelling calculations, applications and adjustments
  • Coordinate primary patient preparation for renal transplantation
  • Preparing summaries and attending patient review conferences
  • Orientated and trained nursing students and new employees
  • Utilization of management skills through team leader duties
  • Presented in services and take on-call duties after hours

Staff Nurse

General Hospital Kuantan
, Malaysia
01.1989 - 01.1999
  • Company Overview: 500 bed general/acute care facility
  • Obstetrics and Gynecology Unit

Registered Nurse Renal

Security Forces Hospital
Riyadh, KSA
01.1995 - 01.1998
  • All areas of hemodialysis including therapeutic plasma exchange and hemofiltration
  • Assist physicians with temporary vascular access and bone biopsy procedures
  • Operation and maintenance of:
  • Gambro AK10, Gambro AK100, Gambro AK200 and Redy 2000 for hemodialysis
  • AK10 for hemofiltration
  • COBE spectra for therapeutic plasma exchange

Acting Head Nurse

Security Forces Hospital
Riyadh, KSA
01.1993 - 01.1995
  • Oncology, Peritoneal Dialysis, VIP, Special Ward

Acting Head Nurse

Security Forces Hospital
Riyadh, KSA
01.1992 - 01.1993
  • Oncology, Peritoneal Dialysis

Registered Nurse

Prince Abdullah Hospital Bisha
Saudi Arabia
01.1990 - 01.1991
  • Company Overview: 345 bed acute care facility
  • Obstetrics and Gynecology

Registered Nurse

Subang Jaya Medical Centre
Kuala Lumpur, Malaysia
01.1992 - 01.1999
  • Company Overview: 300 bed acute care facility
  • Medical Unit

Registered Nurse

Prince Abdullah Hospital Bisha
Saudi Arabia
01.1991 - 01.1992
  • Company Overview: 345 bed acute care facility
  • Female Medical Unit

Education

Multiple Management Courses, Leadership skills, Personal Development Skills -

01.2023

Diploma in Nursing -

SRN Melaka College of Nursing
Malaysia
01.1989

Accredited Hand Hygiene Auditor Educator -

Australia

Registered Nurse -

College of Nursing
Sydney, Australia

Renal Certificate -

Security Forces Hospital
Riyadh, KSA

Skills

  • Profit and loss statements
  • Technical Troubleshooting
  • Patient Flow
  • Administrative Leadership
  • Supply Coordination
  • Employee Recruitment
  • Employee Training
  • Scheduling appointments
  • Records Management
  • Back office
  • Vendor Relations
  • Special Event Planning
  • Healthcare administration
  • Operations Management
  • Clinical management
  • Marketing
  • Scheduling
  • Patient Care Coordination
  • Urgent Care
  • Corporate Compliance

Languages

ENGLISH, BAHASA MALAYSIA, TAMIL & INDONESIAN (FLUENTLY SPOKEN AND WRITTEN), ARABIC, CANTONESE (FAMILIAR)

Projects

PD Clinic - Hunter New England Local Health District | John Hunter Hospital Nephrology Department, Active Involvement in all Quality and Safety Project at FMC., Active Involvement in Policy and Forms group

Accomplishments

  • Accredited Hand Hygiene Auditor Educator Australia 2023/2024
  • Gold Standard Hand Hygiene Auditor 2023/2024
  • Infection, Prevention and Control Champion Australia 2023/2024
  • Asia Pacific CEO Award-2021
  • Private Hospital Association Award 2012-2013
  • Team of The Year 2013 Award-Newcastle Fresenius Clinic
  • 1 in School of Nursing Malaysia - Recognition by Ministry of Health

Affiliations

  • Fresenius 4008H ADS (DALI)- LDL apheresis
  • Fresenius 6008, 50088 5008 4008H Hemodialysis and Online HDF
  • COBE Century System 3 Hemodialysis
  • Prisma System for SCUF, CVVH, CVVHD and CVVHDF
  • Fresenius and COBE portable reverse osmosis machine
  • EuClid/TMon/eCon5/Finesse Dialysis Data Management System
  • All associated technology necessary to monitor patients e.g
  • Ultrasound, BCM, BVM, Vascular Access

Timeline

Dialysis Clinic Manager

Fresenius Medical Care
08.2010 - Current

Team Leader Home Training Unit (PD and HD)

Hunter New England Local Health District
02.2008 - 08.2010

Team Leader Peritoneal Dialysis Unit

Hunter New England Local Health District
06.2007 - 02.2008

Registered Nurse Renal

Hunter New England Local Health District
01.2003 - 06.2007

Registered Nurse Renal

King Faisal Specialist Hospital and Research Centre
01.1999 - 01.2002

Registered Nurse Renal

Security Forces Hospital
01.1995 - 01.1998

Acting Head Nurse

Security Forces Hospital
01.1993 - 01.1995

Acting Head Nurse

Security Forces Hospital
01.1992 - 01.1993

Registered Nurse

Subang Jaya Medical Centre
01.1992 - 01.1999

Registered Nurse

Prince Abdullah Hospital Bisha
01.1991 - 01.1992

Registered Nurse

Prince Abdullah Hospital Bisha
01.1990 - 01.1991

Staff Nurse

General Hospital Kuantan
01.1989 - 01.1999

Multiple Management Courses, Leadership skills, Personal Development Skills -

Diploma in Nursing -

SRN Melaka College of Nursing

Accredited Hand Hygiene Auditor Educator -

Registered Nurse -

College of Nursing

Renal Certificate -

Security Forces Hospital
GRACE SINATHAMBY FLEGG