Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Grace Srimaya

Sydney,NSW

Summary

The pathways of escalating the requirements of customer service has enhanced through experience in the past. The depth of teamwork with social interaction with customers and co-workers has placed individual interests to be one of the applicants. With an worth taking driven product knowledge of Advanced requirements. Would be Reliably undertaking with adapted skills, Problem Solving and merchandising techniques.

Overview

5
5
years of professional experience

Work History

Retail Sales Associate

HereForSomething
08.2022 - 02.2023
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.

Retail Sales Associate

TheParsleyMarket
04.2022 - 08.2022
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.

Online Shop Owner

RIM MORE
04.2019 - Current
  • Developed and executed online strategies for leads, sales and pricing to generate revenue.
  • Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
  • Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
  • Optimized product listings for search engines to increase visibility and drive traffic to listings.
  • Skilled at working independently and collaboratively in a team environment.

Receptionist

INFINITY PRODUCTION COMPANY LIMITED
08.2021 - 03.2022
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.

All Rounder

Yummy Thai
06.2023 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

All Rounder

Chon Siam
05.2023 - 06.2023
  • Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
  • Developed lasting relationships with customers, which helped to bring in additional business opportunities.


Education

CERTIFICATE II IN WORKPLACE SKILLS - English Education

Greenwich Management College
Sydney, NSW
05.2024

General English - English Education

Greenwich English College
Sydney, NSW
2023

Associate of Arts - BACHELOR OF WESTEN DANCE

Chulalongkorn University
Bangkok
2021

Skills

  • Cash Register Operation ( Money Handling )
  • Flexible Hours
  • Corporate Policies
  • Information Updates
  • Product Promotion
  • Money Transfer Systems
  • Time Management

Accomplishments

  • Resolved product issue through consumer testing.
  • Through Receptionist Career the major partnership between the companies crucial paper works has been recovered due to actively undermining individuals requirements.
  • Through undertaking clothing shop, customer self called through online platform and inquired about not receiving one of the items. I have instinctively sent out the item to satisfy customers needs.


Timeline

All Rounder

Yummy Thai
06.2023 - Current

All Rounder

Chon Siam
05.2023 - 06.2023

Retail Sales Associate

HereForSomething
08.2022 - 02.2023

Retail Sales Associate

TheParsleyMarket
04.2022 - 08.2022

Receptionist

INFINITY PRODUCTION COMPANY LIMITED
08.2021 - 03.2022

Online Shop Owner

RIM MORE
04.2019 - Current

CERTIFICATE II IN WORKPLACE SKILLS - English Education

Greenwich Management College

General English - English Education

Greenwich English College

Associate of Arts - BACHELOR OF WESTEN DANCE

Chulalongkorn University

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