Grace Sun
Melbourne,VIC
Summary
- Experienced Sales Associate skilled in customer service, product promotion, and hands-on demonstrations in a gift and DIY shop setting. Known for creating a friendly, welcoming atmosphere and assisting customers in finding the perfect products for their needs.
- Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services.
Overview
5
5
years of professional experience
Work History
Sales Associate and DIY Workshop Instructor
09.2024 - Current
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Instructed customers in creating handmade items such as bags, clothing, bracelets, phone cases, Crocs-style shoes, and keychains.
After-school Tutor
YOLO Company
11.2023 - 01.2024
- Assisted students with homework assignments, ensuring timely completion and thorough understanding of concepts.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Intern
Bank Of China
11.2023 - 12.2023
- Proactively greeted clients, ascertaining their needs, and providing guidance on banking services.
- Assisted customers with various banking procedures, including card applications, bank card activation, and mobile banking setup.
Assistant Teacher
New Oriental
08.2022 - 02.2023
- Introduced suitable courses to parents, communicating curriculum structure and benefits to aid parents in making informed decisions for student's education
- Followed up on students' learning progress, ensuring were meeting academic goals and addressing any concerns with parents.
School Yearbook Production
High school
09.2021 - 05.2022
- Led production of school yearbook from start to finish, overseeing cover design, content creation, and layout
- Coordinated with team of writers, photographers, and designers to curate and organize content.
Charity Sale Volunteer
High School
01.2020 - 04.2020
- Created and contributed art pieces, including paintings, ceramics, and wood carvings, for sale during charity event
- Volunteered in a charity sale activity to raise funds for local government department to support those in need.
Education
Bachelor of Science - Computer Software System
University of Melbourne
11-2025
Skills
- Customer Service
- Collaboration and Teamwork
- Retail support
- Problem-solving skills
- Friendly, Positive Attitude
- Flexible Schedule
Languages
English
Chinese (Mandarin)
Timeline
Sales Associate and DIY Workshop Instructor
09.2024 - Current
After-school Tutor
YOLO Company
11.2023 - 01.2024
Intern
Bank Of China
11.2023 - 12.2023
Assistant Teacher
New Oriental
08.2022 - 02.2023
School Yearbook Production
High school
09.2021 - 05.2022
Charity Sale Volunteer
High School
01.2020 - 04.2020
Bachelor of Science - Computer Software System
University of Melbourne
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