Open To Work
GRACE TAYLOR
Wollongong ,NSW
Summary
Versatile and motivated professional with experience across administration, reception, sales, customer service, and operations management.
Skilled at handling administrative tasks, managing client communications, and delivering exceptional service in fast-paced environments. Recognised for strong organisational abilities, attention to detail, and a proactive, solutions-focused mindset.
Overview
11
11
years of professional experience
Work History
Admin & Receptionist
Direct Sales Australia / Glandore Kirby
03.2024 - 03.2025
- Delivered high-quality administrative and reception support for a busy office.
- Managed phone calls, scheduling, and client correspondence with professionalism.
- Maintained accurate records, data entry, and filing systems.
- Coordinated meetings, prepared reports, and supported day-to-day office operations.
- Provided exceptional customer service, building positive relationships with staff and clients.
Customer Sales Assistant
Isle of Sark Shipping
03.2023 - 01.2024
- Handled customer enquiries and consistently exceeded satisfaction KPIs.
- Supported customers with product knowledge and tailored advice to drive sales.
- Managed inventory, processed transactions, and resolved returns and exchanges.
- Built strong client relationships through attentive and professional service.
Housekeeping Cleaner
Private Household
05.2018 - 03.2023
- Maintained high standards of cleanliness and hygiene across private residence.
- Carried out deep cleaning, laundry, and detailed care of delicate fabrics.
- Delivered consistent and reliable service, fostering trust with clients.
Kitchen Hand
Leeds United Football Ground
11.2013 - 03.2018
- Supported kitchen operations by cleaning, preparing, and rotating stock.
- Assisted in meal preparation while maintaining strict hygiene standards.
- Ensured smooth service by keeping kitchen organised and well-stocked.
Education
GCSEs - English Lit/Language, Mathematics, History, Art
The Morley Academy
01.2013
Skills
- Office Administration & Reception
- Customer Service & Client Relations
- Scheduling & Diary Management
- Data Entry & Record Keeping
- Team Collaboration & Communication
- Problem Solving & Time Management
- Sales Support & Product Knowledge
- Data entry
- Telephone skills
- Time management
- Organization skills
- Verbal and written communication
- Customer/Client relations
- Appointment scheduling
- Data inputting
- Mail distribution
- Meeting preparation
Work Preference
Work Type
Full TimePart TimeLocation Preference
RemoteHybridOn-SiteTimeline
Admin & Receptionist
Direct Sales Australia / Glandore Kirby
03.2024 - 03.2025
Customer Sales Assistant
Isle of Sark Shipping
03.2023 - 01.2024
Housekeeping Cleaner
Private Household
05.2018 - 03.2023
Kitchen Hand
Leeds United Football Ground
11.2013 - 03.2018
GCSEs - English Lit/Language, Mathematics, History, Art
The Morley Academy
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